Account Manager

Job Brief

The Account Director leads a client account, or set of accounts, ensuring that they are profitable, and growing. They take responsibility for the delivery of quality creative work that meets the client s needs and addresses their business problems, and must champion that work. They will do so through the effective management of their own team, and their ability to lead and inspire others inside and outside the agency. They will regularly be involved with pitches for new business, approaching these with both a creative and commercial mindset.

Responsibilities

• Leading client accounts with overall responsibility for the client-agency relationship.

• Working with planners to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way. This is done in collaboration with Business Development and Strategists from roster agencies to ensure integrated work is delivered for the client.

• Supporting the Account Manager(s) & Creative(s) in writing inspirational creative briefs and going on to direct the strategic development of creative work, presenting and selling this effectively to clients.

• Ensuring the profitability and growth of client accounts.

• Identifying, developing and converting new business opportunities with existing and future agency clients.

• Negotiating contracts and fees with marketing directors and client procurement personnel.

• Managing the work, performance and professional development of team members.

• Leading and inspiring those outside of the core team, including creative teams and those in other agencies working on the same account.

• Reporting key financial and team data to the senior leadership.

• Maintaining a detailed awareness of relevant market trends affecting their accounts, and developments in the wider advertising and communications industry.

Requirements

• Years of Experience from 3 to 4+ years in account management
• Fluent English speaker
• Able to lead and inspire their team, the wider agency, clients, and other external partners.
• Commercially and creatively astute.
• Effective negotiators.
• Unafraid to take charge when necessary, be decisive and then build support for those decisions.
• Responsible and accountable for their own and others work, delegating effectively to balance a varied and demanding workload, and appreciates that the team working well can achieve much more than any individual.
• Prepared to share credit and shoulder difficulties.
• Focused on the personal and professional development of their team to optimize their combined performance, understanding when to give praise, motivational feedback and constructive criticism, but also.when to be the boss.
• Good at evaluating creative work; able to give and receive feedback to support its development
• Knowledgeable and passionate about their client s business

Years of Experience from 3 to 4+ years in account management Fluent English speaker Able to lead and inspire their team, the wider agency, clients, and other external partners. Commercially and creatively astute. Effective negotiators. Unafraid to take charge when necessary, be decisive and then build support for those decisions. Responsible and accountable for their own and others work, delegating effectively to balance a varied and demanding workload, and appreciates that the team working well can achieve much more than any individual. Prepared to share credit and shoulder difficulties. Focused on the personal and professional development of their team to optimize their combined performance, understanding when to give praise, motivational feedback and constructive criticism, but also.when to be the boss. Good at evaluating creative work; able to give and receive feedback to support its development Knowledgeable and passionate about their client s business