System Hardware Engineer, Graviton Platform

Annapurna Labs as part of Amazon is looking for a Sustaining Lead Engineer to join the team responsible for maintaining and improving the manufacturing health of our cloud server platforms at scale.

As a Sustaining Lead Engineer you will own the ongoing producibility yield and quality of Amazon Graviton server products across high-volume manufacturing sites driving root-cause analysis process improvements and supply continuity for products already in mass production. This is a multidisciplinary role spanning hardware firmware test and manufacturing process domains.

Key job responsibilities
- Support new product introduction (NPI) to volume transition by defining production-readiness criteria and validating manufacturing processes at scale
- Own manufacturing yield quality and reliability metrics for Graviton server platforms in volume production; drive systematic root-cause analysis and corrective actions for field and factory issues
- Partner with Contract Manufacturers (CMs) to monitor process health resolve production escapes and implement continuous improvement initiatives across multiple high-volume lines
- Lead debug and failure analysis of field returns and fleet-level reliability events identify systemic failure modes develop containment actions and drive permanent fixes back into design and manufacturing processes
- Partner with supply chain to review identify and qualify second-source electrical components to mitigate supply-chain risk and ensure continuity of supply without disrupting production
- Develop and maintain sustaining test strategies including failure analysis workflows screening methods and data-driven disposition criteria to protect outgoing quality
- Analyze manufacturing and field data at scale to identify trends repeat-offender units and systemic failure modes; translate findings into actionable design or process changes
- Willing to travel 46 times annually for week-long trips to manufacturer sites

- Bachelors degree in electrical engineering or equivalent
- 8 years of experience developing and supporting hardware products
- Demonstrated experience leading cross-functional efforts across HW FW test and manufacturing teams
- Working knowledge of server or complex electronic system architecture (PCB power delivery high-speed interfaces such as DDR4/5 PCIe Gen3/4/5)
- Hands-on experience with manufacturing test development debug and data analysis at scale
- Familiar with scripting (Python/Bash) for practical uses such as data analysis

- Experience working directly with Contract Manufacturers (CMs) or ODMs in a sustaining or production engineering capacity
- Volume manufacturing including yield management failure analysis root-cause investigation and corrective/preventive action processes
- Knowledge of networking storage or Linux at a system level
- Track record of technical leadership in a matrixed multi-site environment

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