System Administrator

As a System Administrator / IT Engineer on the IPE (Internal Platform Engineering) team you will manage optimize and secure our global IT infrastructure and cloud environments. You will be responsible for enterprise identity management endpoint administration cloud operations and leveraging modern AI tools to automate workflows. Working closely with cross-functional teams you will ensure our global systems run seamlessly securely and efficiently.

Responsibilities:

• Administer enterprise identity access management and directory services using Okta and Google Workspace.
• Manage global endpoints configuration profiles and compliance policies using Jamf (macOS) and Microsoft Intune (Windows/Linux).
• Evaluate implement and leverage AI-driven tools and automation to optimize system processes resolve tickets faster and streamline IT operations.
• Provide advanced (Tier 2/3) technical support and escalation management for complex hardware software network and SaaS issues globally.
• Manage automated user onboarding and offboarding workflows across all core identity platforms and applications.
• Maintain monitor and document local and cloud infrastructure to ensure high availability security compliance and audit readiness.

Qualifications :

• 5 years of hands-on experience as a System Administrator IT Engineer or Senior IT Support Specialist in a fast-paced environment.
• Strong hands-on experience with identity management platforms specifically Okta and Google Workspace.
• Proven expertise in endpoint management using Jamf (macOS) and Microsoft Intune (Windows).
• Hands-on experience administering cloud infrastructure within GCP (Google Cloud Platform).
• Experience with additional tools such as Meraki Jira Slack and Active Directory / Azure AD 
• Active interest or practical experience in applying AI tools for scripting automation workflow optimization or IT operational efficiency.
• Deep experience supporting and troubleshooting multi-OS environments (macOS Windows Linux).
• Solid understanding of core network principles security protocols and SaaS ecosystem management.
• Excellent diagnostic analytical and problem-solving skills.
• Outstanding communication organizational and time management skills with strong attention to detail.
• Availability for participating in an on-call IT rotation as needed.

Additional Information :

We are Wixs IT Team. We provide technical assistance and support to Wix employees regarding computers servers hardware software and events on a global scale. We take care of everything from configuration to control and maintenance troubleshooting and monitoring using the newest technology for device management services Ansible and automation engines.  We build fully automated processes for monitoring purchasing security incidences SLM CRM etc.

Remote Work :

No

Employment Type :

Full-time