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Job descriptionRoles and responsibilities Perform quality evaluations of customer interactions using both manual and AI-assisted evaluation workflows.Validate AI-generated QA scores and ensure alignment with defined quality frameworks.Conduct targeted call and interaction scrubbing based on AI-ident...

Job descriptionRoles and responsibilities Perform quality evaluations of customer interactions using both manual and AI-assisted evaluation workflows.Validate AI-generated QA scores and ensure alignment with defined quality frameworks.Conduct targeted call and interaction scrubbing based on AI-ident...

Sprinto is an AI-native GRC platform that helps organisations manage risks audits vendor oversight and continuous monitoring from a single connected platform. With a team of 350 employees serving 3000 customers across 75 countries Sprinto combines scale with expertise to deliver trust and compliance...

Sprinto is an AI-native GRC platform that helps organisations manage risks audits vendor oversight and continuous monitoring from a single connected platform. With a team of 350 employees serving 3000 customers across 75 countries Sprinto combines scale with expertise to deliver trust and compliance...

Summary:As a Senior Software Engineer you will take on leadership roles in high-impact projects using your advanced skills to develop solutions effectively. You will focus on complex software development tasks and strategic applications mentoring engineers and influencing product direction. Youll br...

Summary:As a Senior Software Engineer you will take on leadership roles in high-impact projects using your advanced skills to develop solutions effectively. You will focus on complex software development tasks and strategic applications mentoring engineers and influencing product direction. Youll br...

Job DescriptionWere hiring a senior customer-facingLead Technical Consultantto operate with authority across thefull customer lifecycleowningpre-sales solutioning and commercial scopingfor complex multi-country pursuits and leadingend-to-end technical deliveryfor our most strategic customers.This is...

Job DescriptionWere hiring a senior customer-facingLead Technical Consultantto operate with authority across thefull customer lifecycleowningpre-sales solutioning and commercial scopingfor complex multi-country pursuits and leadingend-to-end technical deliveryfor our most strategic customers.This is...

We are seeking a highly motivated Junior PHP Full Stack Engineer to join our dynamic team. As part of our team you will have the opportunity to work on exciting projects contribute to innovative solutions and grow your career in a collaborative environment.Responsibilities:Assist in developing and m...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring troubleshooting and resolving production issues using observability tools such as Splun...

The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring troubleshooting and resolving production issues using observability tools such as Splun...

The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring troubleshooting and resolving production issues using observability tools such as Splun...

The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring troubleshooting and resolving production issues using observability tools such as Splun...

This role focuses on incident response and operational support within IT and contact center environments. The candidate should have strong experience in incident management crisis handling vendor coordination and network or command center operations. Hands-on experience with tools such as ServiceNow...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...