وظيفة في الدعم الفني في القاهرة

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

المتابعة مع العملاء إذا كان هناك تحديث لطلبهم إذا كان هناك أي مشكلة يقومون بحلها التعاون مع العمليات لشرح الأخطاء و/أو التوصية بالتعديلات على برامج الكمبيوتر التعاون مع الموظفين الآخرين للوصول إلى المشكلة وحلها مؤهلات قابل للتمثيل مهارات التعامل مع الآخرين والتواصل خلفية تقنية درجة المزيد...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and s المزيد...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

باعتبارك مهندس دعم فني في فريق العمل الحديث (MW)، ستقدم دعمًا عالمي المستوى لعملائنا العالميين في رحلة التحول الرقمي الخاصة بهم. ستوفر حلول دعم قيمة لمجموعة واسعة من التقنيات، على وجه التحديد Exchange وExchange Transport وWindows Servers وClient Access، مما يزيد من ثقة عملائنا في Micr المزيد...

Responsibilty: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provid المزيد...

Responsibity: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Prov المزيد...

Responsible for: Agent Recruitment Agent Development Meet Business targets Customer CentricityDeliver sales targets and ensure adherence to the Mandated Sales Process: Prepare monthly and annual action plans to achieve his/her goals Ensuring adherence by PFAs to المزيد...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro المزيد...

إدارة تطبيقات الشركة؛ نشر وتكوين ودمج واختبار الحل المطبق بناءً على المتطلبات الفنية والتجارية استكشاف أخطاء تطبيقات الشركة وإصلاحها ودعمها أثناء اختبار UAT والإنتاج. تنفيذ البرامج النصية/المقتطفات لقاعدة البيانات حسب الحاجة. الرد على المشكلات الفنية ذات الخطورة العالية التي تتط المزيد...

التأكد من أن الخدمة المقدمة لعملائنا تلبي مؤشر الأداء الرئيسي التعاقدي (KPIs) توضيح متطلبات العملاء؛ ابحث عن الفهم واستخدم أدوات وموارد دعم القرار لتوفير الحل المناسب للعميل الاستماع باهتمام لاحتياجات العملاء واهتماماتهم؛ إظهار التعاطف مع تعظيم الفرصة لبناء علاقة مع العميل الترح المزيد...

Job Description Support customers and company engineers by providing troubleshooting/knowledge transfer. Provides remote technical support through the TeamViewer platform and through communication with our customers and agents. Log support tickets and track status with different المزيد...

Job Description Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provi المزيد...

Responsibilty: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provid المزيد...

Responsibilty: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provi المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your schedulePerfor المزيد...