وظيفة في Customer Complaints في القاهرة

Job Description Responsible for answering all customers’ inquiries via WhatsApp, emails, and phone calls and ensuring that every customer is served in an efficient, thorough, and courteous manner. Receiving reservations for customers based on their various requirements. Acc المزيد...

Our Customer Experience team inAbgad are one of our frontliners! As part of the team youll be our customers problem solver after becoming their friend. By building rapport understanding their concerns working closely with internal teams to get their issues resolved youll convert passi المزيد...

Job Description Responsibilities: Build and maintaining profitable relationships with key customers. Oversee the relationship with customers handled by your team. Resolve customer complaints quickly and efficiently. Increase sales. Expand the customer base by upselling and cro المزيد...

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication المزيد...

.To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs .To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are lo المزيد...

Job Description Your Role Will Be: Continuously monitor and check team's performance and ensure it is consistent with the overall client & Internal objectives and timelines Conduct periodic shift briefings for agents to maintain existing performance standards or address a المزيد...

1Customer Relationship Management: Utilize the CRM system to effectively manage customer inquiries requests and orders. Build strong relationships with customers by providing exceptional communication and service. Proactively manage customer expectations throug المزيد...

.To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs .To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are lo المزيد...

Responsibilities: Communicating with customers and sales representatives. Analyzing customer behavior. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retai المزيد...

Responsiblity: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilty: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

Responsibilty: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selec المزيد...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase المزيد...

Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effectiv المزيد...

Job Description Monitor remote/side by side calls. Monitor unusual occurrences, report follow-up procedures, and report daily, monthly, and year-to-date comparisons. Analyze customer complaints and bad ratings and set an action plan. Analyze quality scores and share the insights المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Greet customers. Answer customers' questions. Look for stock requested by customers. Keep the stock room organized. Pack shelves neatly. Create attractive displays. Elevate customer complaints to the manager.

Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, trainin المزيد...