وظيفة علم الحاسبات في مصر

Responsibilities: Participates and supports CS Head in accomplishing the respective tasks, and managing the responsibility area, organization or assigned projects. Monitors all information flows, including maintaining paper and electronic files. Analyzes strategic or operational ta المزيد...

Responsibilities: Providing technical solutions regarding hardware and configuration problems in agreed time frame. Ensuring fast response, accurate actions, and decisions during crisis. Handling CSRs with customer support team E2E. Ensuring reliable accurate solutions provided b المزيد...

Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwardi المزيد...

Responsibilities: Providing technical solutions regarding hardware and configuration problems in agreed time frame. Ensuring fast response, accurate actions, and decisions during crisis. Handling CSRs with customer support team E2E. Ensuring reliable accurate solutions provided b المزيد...

Responsibilities: Assess and optimize BI reporting tools to support senior leadership in making data driven business decisions related to our growth metrics: ARR, TCV, renewals, expansions, customer experience (CSAT and NPS), license utilization, and churn rate. Identify and analy المزيد...

Responsibilities: Ensure business requirements are met through operational execution of the customer service / order management / O2C functions. Ensure full compliance to internal financial controls and processes with regard to O2C and work to eliminate any identified financial con المزيد...

Responsibilities: Handle customer issues as dedicated support, 24x7 Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes Mentor Remote Service Gateway (RSG) Drive CSR review meetings with SDM Perform preventive maintenance Lead technical issu المزيد...

Responsibilities: Providing technical solutions regarding hardware and configuration problems in agreed time frame. Ensuring fast response, accurate actions, and decisions during crisis. Handling CSRs with customer support team E2E. Ensuring reliable accurate solutions provided b المزيد...

Responsibilities: Our Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effort المزيد...

Responsibilities: Handling new Client's requests. Developing and preparing effective Financial and Technical proposal. Drafting, reviewing and editing contracts between Premier and Clients. Researching current regulations to guarantee that the contracts are updated and in co المزيد...

Responsibilities: Responsible for project support integration & new nodes’ acceptance. Providing technical solutions regarding hardware and configuration problems in agreed time frame. Specialized troubleshooting for IMS, CS, UDC & fixed products. Ensuring fast resp المزيد...

Responsibilities: Help with Assurance support activities Handle incident management Assist with Problem management Perform system administration Work with Billing operations

Job Description Assist user growth team with social media Ads Contribute ideas to our social media & advertising strateg Focus on most important social media KPI Manage and oversee social media content Measure the success of every social media campaign Stay up to date with المزيد...

Responsibilities Create and maintain, with the team, an optimal data pipeline architecture. Build, deploy, and maintain distributed data analytics systems using Hadoop/Spark, Python, Java , Go , Scala, and C/C++ Assemble large, complex data sets that meet functional / non-function المزيد...

Job Description Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Identify and codify new analyses relevant to driving eCommerce traffic, conversion and basket size; Integrate online and offline data and insights to maximize per المزيد...

Job Description Key person for unifying & setting Labor Definitions based on the Distributer or Main dealer creations (national level) Service Schedule Unification for same models in all sectors (CRM, Digital platform, DMS, front lines,... ) (national level) Time Management & المزيد...

Job Description Handling new Client's requests. Developing and preparing effective Financial and Technical proposal. Drafting, reviewing and editing contracts between Premier and Clients. Researching current regulations to guarantee that the contracts are updated and in comp المزيد...

Job Description Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per th المزيد...

Job Description Attend to all walk in customers’ needs promptly Serve Walk-in customers and provide full information and advice. Manage and meet customer expectations Sustain high customer satisfactory service level Provide excellent customer service for cash clients as p المزيد...

Job Description Manage day-to-day activities of the customer service department. Manage and Follow up on the call center team. Responsible for the clients once the contract is done by the Sales team by introducing himself/herself to the client in the delivery phase and taking the المزيد...