AFCA

Were looking for a Communications Officer to join our Code Communications team and help tell important stories that influence industry behaviour strengthen confidence in financial services and contribute to fairer outcomes for consumers.This is a fantastic opportunity for an early-car

Were looking for a Communications Officer to join our Code Communications team and help tell important stories that influence industry behaviour strengthen confidence in financial services and contribute to fairer outcomes for consumers.This is a fantastic opportunity for an early-car

Help shape Australias response to scams and protect consumers nationwide.Scams are one of the fastest-growing threats facing Australians. At AFCA were playing a critical role in delivering the new Scams External Dispute Resolution (EDR) Program under the Scams Prevention Framework (SP

Help shape Australias response to scams and protect consumers nationwide.Scams are one of the fastest-growing threats facing Australians. At AFCA were playing a critical role in delivering the new Scams External Dispute Resolution (EDR) Program under the Scams Prevention Framework (SP

Help shape Australias response to scams and protect consumers nationwide.Scams are one of the fastest-growing threats facing Australians. At AFCA were playing a critical role in delivering the new Scams External Dispute Resolution (EDR) Program under the Scams Prevention Framework (SP

Help shape Australias response to scams and protect consumers nationwide.Scams are one of the fastest-growing threats facing Australians. At AFCA were playing a critical role in delivering the new Scams External Dispute Resolution (EDR) Program under the Scams Prevention Framework (SP

Were seeking a Manager AI Governance to lead the development and implementation of AFCAs AI governance and assurance framework helping shape how artificial intelligence is adopted across the organisation in a way that aligns with our values risk appetite and regulatory obligations.Thi

Were seeking a Manager AI Governance to lead the development and implementation of AFCAs AI governance and assurance framework helping shape how artificial intelligence is adopted across the organisation in a way that aligns with our values risk appetite and regulatory obligations.Thi

Were seeking a Manager AI Governance to lead the development and implementation of AFCAs AI governance and assurance framework helping shape how artificial intelligence is adopted across the organisation in a way that aligns with our values risk appetite and regulatory obligations.Thi

Were seeking a Manager AI Governance to lead the development and implementation of AFCAs AI governance and assurance framework helping shape how artificial intelligence is adopted across the organisation in a way that aligns with our values risk appetite and regulatory obligations.Thi

Help protect what matters most peoples information and their trustAt AFCA we exist to resolve financial disputes fairly independently and transparently and that means the personal information entrusted to us has to be handled with the same care and integrity we ask of the industry we

Help protect what matters most peoples information and their trustAt AFCA we exist to resolve financial disputes fairly independently and transparently and that means the personal information entrusted to us has to be handled with the same care and integrity we ask of the industry we

Help protect what matters most peoples information and their trustAt AFCA we exist to resolve financial disputes fairly independently and transparently and that means the personal information entrusted to us has to be handled with the same care and integrity we ask of the industry we

Help protect what matters most peoples information and their trustAt AFCA we exist to resolve financial disputes fairly independently and transparently and that means the personal information entrusted to us has to be handled with the same care and integrity we ask of the industry we

The Senior Manager Service Management Process is accountable for the ownership design implementation governance and continual improvement of ITIL-aligned Service Management processes across technology teams.The role ensures processes are standardised consistently adopted tool-enabled

The Senior Manager Service Management Process is accountable for the ownership design implementation governance and continual improvement of ITIL-aligned Service Management processes across technology teams.The role ensures processes are standardised consistently adopted tool-enabled

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Reporting to the Head of Service Management youll take ownership of AFCAs ITIL processes ensuring they are fit for purpose consistently adopted and aligned with business objectives and risk requirements. Youll play a key role in driving service excellence operational maturity and cont

Reporting to the Head of Service Management youll take ownership of AFCAs ITIL processes ensuring they are fit for purpose consistently adopted and aligned with business objectives and risk requirements. Youll play a key role in driving service excellence operational maturity and cont

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.About the role:As a Senior Dispute Resolution Specialist you will manage complex and sensitive complaints playing a key role in deliv

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.About the role:As a Senior Dispute Resolution Specialist you will manage complex and sensitive complaints playing a key role in deliv

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and