Director of Waterpark Operations
شارك هذه الوظيفة
موقع الوظيفة:
مدينة الملك عبدالله الإقتصادية - السعودية
الراتب شهرياً:
لم يكشف
تاريخ النشر:
نُشرت قبل 12 يوم
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Job Summary:
The Director of Waterpark is responsible for overseeing the strategic planning operation and management of the waterpark facilities within Rixos Hotel. This role involves ensuring a highquality guest experience while maintaining safety operational efficiency and profitability. The Director will lead a team of staff develop waterpark programs and collaborate with other hotel departments to enhance the overall guest experience.
Key Responsibilities:
Leadership and Management:
- Lead train and supervise the waterpark staff ensuring they deliver exceptional guest service.
- Create an engaging and positive work environment that fosters teamwork and high performance.
- Develop and manage department budgets ensuring cost efficiency and revenue generation.
Safety and Compliance:
- Ensure compliance with all health and safety regulations and industry standards.
- Implement and maintain safety protocols to minimize risks and protect guests and staff.
- Conduct regular inspections of the waterpark facilities and equipment to ensure optimal functionality.
Guest Experience:
- Develop and implement programs and activities that enhance guest enjoyment and engagement in the waterpark.
- Actively seek guest feedback and implement improvements based on input.
- Respond promptly to guest inquiries and resolve issues to ensure a positive experience.
Operational Management:
- Oversee daily operations of the waterpark including staffing scheduling and guest services.
- Monitor and manage inventory and supplies for waterpark operations.
- Collaborate with maintenance teams to ensure the waterpark facilities are wellmaintained and operational.
Marketing and Promotions:
- Work with the marketing team to develop promotional campaigns for the waterpark.
- Analyze market trends and competitor offerings to identify opportunities for growth.
- Organize special events and activities to attract guests and enhance the waterparks appeal.
Collaboration with Other Departments:
- Collaborate with front office guest services food and beverage and other departments to ensure seamless integration of services.
- Participate in departmental meetings and contribute to overall hotel strategy and planning.
Qualifications :
Qualifications:
- Bachelors degree in Hospitality Management Recreation Management or a related field preferred.
- Minimum of 5 years of experience in a leadership role within a waterpark resort or entertainment setting.
- Strong knowledge of safety regulations waterpark operations and industry best practices.
- Excellent leadership communication and interpersonal skills.
- Proven ability to create innovative programs that enhance guest engagement and satisfaction.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
Preferred Skills:
- Certification in CPR first aid and other relevant safety training.
- Familiarity with budgeting and financial management in a hospitality context.
- Experience in marketing and promotions within the hospitality industry.
Remote Work :
No
Employment Type :
Fulltime
المهارات المطلوبة
- إدارة المخاطر
- Negiotiation
- Operational management
- Smartsheets
- التخطيط الاستراتيجي
- Team Management
- وضع الميزانية
- Leadership Experience
- Program Development
- Supervising Experience
- التخطيط المالي
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
