Desktop Support Engineer_KSA
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Scope and Purpose:
- Maintain essential IT helpdesk operations including all computer systems network tools and software.
- Maintain and monitor all desk devices health.
- Maintain and manage Voice over IP system.
- Maintain IT assets.
Job Responsibilities:
- Manage the end point devises (PC Laptop IP devises etc..) MBCC facility in Dammam.
- Support end point hardware and software for employees and customers.
- End point image creation deployment and maintenance.
- Maintain integration between end point computers and devices like (Weighting scales barcode printers barcode scanners normal printers speakers microphones bill counters coin counters etc. )
- Apply software patches software updates to end point computers and devices.
- Maintain and troubleshoot IT equipments like laptops PC printers and related input and output devices.
- Apply the preventive/routine maintenance to the endpoint devices.
- Maintain and manage file and print servers.
- Randomly audit end point devices and check security compliance.
- Manage windows server update service and insures automatic updates.
- Monitor and manage network interfaces on the access layer network devices.
- Monitor antimalware servers and prepare end point protection reports.
- Manage Active directory users and computers that is delegated by the IT team lead.
- Implementation of and compliance to IT security standards for endpoint devices.
- Manage physical security for employees and devices as per operational standards.
- Support security team in deployment of CCTV devices and cameras.
- Receive IT incident reporting from employees by phone email or any communication system.
- Respond and update IT tickets on the IT ticketing system.
- Escalate issues to the next level of support if necessary as per ITIL standards.
- Maintain users accounts and mail boxes for employees and devices.
- Prepare daily weekly and monthly reports related to end point devices or user accounts.
- Work in one of three shifts along the working day to cover the business requirements.
- Handles any additional duties as directed by the IT Team lead.
Qualifications:
- Saudi nationals
- Minimum 2 years of experience
- Experience working in a busy environment handling administrative matters
- Strong communication skills (Arabic and English)
- Ability to multitask
$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment free from prejudice discrimination and harassment in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender age race or ethnic origin social and cultural background religion disability and sexual orientation.
$$HR Team Dubai $$ $$ $$$$
نوع التوظيف
دوام كامل
المهارات المطلوبة
وظائف مماثلة
جوب هي منصة إلكترونية تربط أصحاب العمل بالباحثين عن عمل من ذوي المهارات، مما يسهل عملية البحث عن فرص العمل وإيجاد أفضل المواهب. أنشئت في عام 2015. و برزت كبوابة الوظائف الرائدة في جميع دول العالم، حيث تجتذب الآلاف من الباحثين عن عمل يوميًا من جميع أنحاء العالم
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