The ideal candidate will have a strong background in supporting and managing IT infrastructure with a focus on optimizing performance and ensuring reliability. This role requires a proactive and energetic individual who is eager to learn new things and can effectively collaborate with various teams and IT Infrastructure & Technology Manager to deliver highquality infrastructure solutions.
Responsibilities
- Support the design implementation and management of IT infrastructure systems including onpremises servers Storages networks and cloud services.
- Monitor system performance and troubleshoot issues to ensure optimal operation of infrastructure components meeting departmental service levels.
- Manage and configure firewalls switches and routers to maintain network security and efficiency.
- Collaborate with vendors and crossfunctional teams to identify and address infrastructure needs and challenges.
- Assist in planning and executing infrastructure upgrades and migrations with minimal disruption to services.
- Maintain documentation for infrastructure configurations processes and procedures.
- Provide technical support and guidance to team members and other departments/Projects.
- Stay updated on industry trends and best practices to recommend improvements to infrastructure systems.
Qualifications
- Bachelors degree in Computer Science Network Engineering Information Technology or a related field.
- 35 years of experience in supporting infrastructure including switches firewalls and cloud infrastructure security.
- Must be a Bahraini citizen.
Skills
- Technical Proficiency: Strong understanding of server and network configurations virtualization technologies (e.g. VMware HyperV) and storage solutions.
- Networking Skills: Knowledge of networking protocols (TCP/IP DNS DHCP) and experience with firewalls VPNs and network security.
- Cloud Technologies: Familiarity with cloud platforms (e.g. AWS Azure Google Cloud) and experience in managing cloud infrastructure.
- Monitoring and Diagnostic Tools: Experience with system monitoring tools (e.g. Nagios SolarWinds) to ensure uptime and performance.
- Scripting and Automation: Basic knowledge of scripting languages (e.g. PowerShell Python) for automation tasks.
- ProblemSolving: Strong analytical and troubleshooting skills to resolve infrastructurerelated issues efficiently.
- Documentation Skills: Ability to create and maintain clear and comprehensive documentation of infrastructure configurations and processes.
- Communication: Excellent verbal and written communication skills to convey technical information to nontechnical stakeholders.
- Proactive and Energetic: A proactive approach to work with the energy and willingness to learn new technologies and methodologies.