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Product Operations Manager

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عدد الوظائف الشاغرة

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الوصف الوظيفي

TheProduct and R&D Ops team is responsible for enabling value delivery by leading and communicating processes that allow visibility focus and efficiency within the Product and R&D organization.

As a product Ops manager your goals are:
1 Facilitating the adoption of best practices through crossteam education and collaboration and applying best practices.
2 Streamlining communication and interfaces with outbound groups such as Customer Success Sales Partner development and Marketing.
3 Providing a unified voice of the product to our customers.

We are looking for an experienced Product Operations Manager who is passionate about the unique intersection between product and operation to join the Product and R&D Operation team and lead cross department and crossteam projects and processes.

In addition to having both product and project management experience the ideal candidate is a fast learner agile and flexible yet organized a good listener and a doer.

What youll do

  • Your customers are product teams (VPs directors managers specialists UI/UX analysts etc. as well as tangent groups that need efficient and clear ways to get what they need from/to the product organization. You will be proud of your ability to provide clear guidelines remove impediments promote efficiency and reduce waste.
  • In collaboration with customer success functions youll establish define train and track multidisciplinary processes to streamline the product managers work across the organization. Such processes include (among others);
    • AF Product adoption tool: making sure our adoption is well defined monitored and supports decision making
    • Feature request and Red Flags processes for effective communication with our customers
    • Product beta process: define and own the release process from beta to GA; have a holistic view of all beta programs which are running share status track process and identify risks
  • Drive the habit of measuring product outcomes and usage using metrics and KPIs.
  • Take responsibility for mentoring teams and managers and be a known gotoperson for facilitation of efficient and hassle free product work.
  • Drive to automate processes to remove waste from the PM organization daytoday
  • Youll play an active role in the Program management guild look holistically at E2E processes and push for continuous improvement

What you have

  • 3 years as a product manager of software products
  • 2 years as a project/ program manager or product operations manager
  • Deep understanding of the product life cycle the goals practices and tools required for each stage in the cycle
  • Data driven. Big plus if you are able to query complex data and create dashboards.
  • Ability to work well across business units build relationships and deliver joint objectives and key results
  • Ability to work under pressure in a fastpaced and changing environment
  • Exceptional written and verbal communication skills including operating with a high level of emotional quotient (EQ)
  • Allin attitude team player cando approach and passionate about making an impact
  • Hands on change management experience

Bonus Points

  • Data analyst or product analyst experience
  • Experience with Salesforce and Jira
  • Recommended by an AppsFlyer employee

As a global company operating from 25 offices across 19 countries we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race gender culture or sexual orientation. We value and encourage curiosity diversity and innovation from all our employees customers and partners.

As a Customer Obsessed company we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go AllIn. Oren Kaniel CEO


Required Experience:

Manager

نوع التوظيف

دوام كامل

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