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Require a Ziki Platform Manager in Harare,Zimbabwe

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Job Location:

Harare - Zimbabwe

Monthly Salary: Not provided by the employer
Experience Required: 5-10years
Posted: 23 August 2026 (2 days ago)
Application Deadline: 20 November 2026
Vacancies: 1 Vacancy

Job Summary

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  • Lead the ownership and management of the Zikimall and Zikicash product roadmap end-to-end.
  • Champion the continuous identification evaluation and pitching of new platform features and ideas.
  • Manage the onboarding of new merchants billers and service categories onto Zikimall.
  • Manage relationships with technology and payment partners supporting the platform.
  • Negotiate integration agreements for new products and channels.
  • Coordinate UAT sign-offs for new merchants and partner integrations.
  • Drive adoption of Zikicash within the Diaspora market segment.
  • Identify and implement new remittance corridors top-up options and wallet features.
  • Monitor Zikicash transaction performance and recommend enhancements.
  • Administer a structured pipeline for sourcing testing and launching new ideas on the platform.
  • Monitor and ensure that new features and integrations comply with regulatory risk and card scheme requirements.
  • Maintain accurate records of Business Requirement Documents (BRDs) Change and Release forms and Compliance documentation.
  • Contribute to reconciliation and dispute resolution processes for Zikimall and Zikicash transactions.
  • Prepare performance reports and business cases for Bank EXCO and various committees.
  • Monitor platform performance uptime and transaction success rates and escalations.


Requirements
  • Possess a degree in Information Technology Electronic Commerce Banking and Finance Marketing or a similar field from a recognised and reputable tertiary institution.
  • Possess traceable experience in product or platform management and roadmap ownership.
  • Have at least 5 years of experience in Digital Banking E-Commerce Fintech product or platform management preferably within the financial services sector or a similar digitally enabled commercial environment.
  • Have solid stakeholder management skills across business and technical teams.
  • Possess deep knowledge and understanding of digital payments card schemes and e-commerce platforms.
  • Have strong negotiation and vendor/partner management skills and competencies.
  • Have well-developed presentation and report-writing skills.
  • Have solid knowledge and understanding of Environmental Social and Governance (ESG) principles and protocols including their impacts and mitigation to the Bank.



Required Skills:

Qualification: MBA/PGDM from reputed B-school. Experience: 20 years in corporate sales institutional leasing or real estate investment. Requirements: Proven success in closing large deals and strong industry networks. Remuneration will be commensurate with qualifications and experience.


Required Education:

MBA/ PGDM