Require a Collections Officer Intern in Lusaka , Zambia
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
Follow company standards and ensure high quality and productivity of job performance.
Maintain good customer service.
Follow internal rules/policies/guidelines.
Contact debtors by telephone and email regarding the collection / recovery of overdue amounts on accounts. Updating clients feedback on ERP system.
Attend to walk-in clients for queries/payment arrangements.
Follow up on promise to pay and payment commitment cases to ensure a positive resolution of actual payment.
Negotiate set up and monitor payment arrangements in accordance with delegations and procedures by form of payment in full settlements and / or payment arrangements.
Meet monthly collection targets as assigned by management.
Keep track and ensure all incoming payments are assigned/flagged.
Ensure all loans above 90 days delay are terminated.
Refer matters to legal for legal recovery action where necessary.
Provide ad-hoc activities when required.
Tracking and communicating error deductions with partners and handling all related issues as per line manager requests.
Generate ideas and suggestions for collections strategies improvements.
Being up to date with newest procedures and all job-related updates.
Being able to multitask and work in a fact pace environment.
minimum Diploma In any business course a degree will be added advantage.
0 Years relevant field experience Computer literacy in Microsoft office (Word Excel Outlook)
Meet daily /weekly /monthly targets
Make outbound calls in accordance with predetermined schedules
Ability to analyze and interpret account and all client documents
Ability to multitask and work in fast-paced environment
Approachable personality with problem solving skills
Accuracy in data capturing
Target driven
Persistence
Team Player
Good Communications Skills
Attention to Detail
Problem solver
Good negotiation skills
Required Skills:
We are looking for a driven and highly organised Operations Executive to oversee and coordinate the full operational scope of our newly established company in Harare Zimbabwe. This is a hands-on cross-functional role that sits at the heart of the business connecting warehouse management commodity trading operations logistics coordination and procurement. The ideal candidate will have a strong grasp of agricultural commodity trading the ability to manage multiple moving parts simultaneously and a track record of keeping operations running efficiently and cost-effectively in a fast-paced trading environment
Required Education:
Graduation in Supply Chain
