Technical Support Engineer Welding
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Job Summary
At Fronius we are driven by innovation quality and strong partnerships. For our strategic business segment Welding we are looking for a dedicated and service-oriented professional to strengthen our network in Vietnam.
In this role you will act as a key link between Fronius and our local representatives and partners ensuring outstanding technical support high-quality service and strong lasting relationships.
This is a fully remote home office-based position open to candidates located in the Ha Tinh region.
Responsibilities
Serve as the first point of contact for all technical and service-related inquiries
Provide professional technical support to representatives partners and end customers
Identify and resolve technical issues efficiently and sustainably
Build strong relationships and collaborate closely with Fronius representatives and sales partners
Gather valuable market and customer feedback and share insights internally
Ensure compliance with Fronius sales and service guidelines including the strategy of our business segment Welding
Support and organize regional events exhibitions and trade fairs
Plan and deliver training sessions for internal teams and external stakeholders
Handle customer inquiries (existing and potential) with a solution-oriented mindset
Act as a vital interface between Fronius International GmbH and regional partners
Distribute relevant market and product information within the organization
Ensure high-quality system offers (OK point quality assurance)
Requirements
Technical qualification in a metalworking field such as pipeline construction steel engineering machine construction shipbuilding etc.
Extensive knowledge of MMA TIG and MIG / MAG welding processes
Basic knowledge in robot handling
Electrical knowledge would be an advantage
Good sales and communication skills as well as a customer-oriented attitude
Willingness to travel (national and international)
Driving licence for motorcycles
Are you ready for Fronius Apply online now and become part of the Fronius family!
Required Experience:
IC
About Company
New, innovative solutions in the fields of welding, solar energy and battery chargers with perfect efficiency in every Fronius product.
