Service Engineer Compressor

Position Summary:

This is a full-time on-site role forService Engineer Compressor based in Hanoi Vietnam. The Service Engineer is responsible for after-sales service execution including installation commissioning maintenance and troubleshooting of compressor systems to ensure reliability performance and customer satisfaction.

KPIs

• Equipment uptime and reliability
• Response time and service quality
• Customer satisfaction
• Service revenue contribution (parts contracts upgrades)

Responsibilities:

Installation & Commissioning:

• Perform installation and start-up of compressor systems and related equipment
• Ensure proper system setup alignment and operational readiness
• Conduct system testing and commissioning to meet performance requirements

Maintenance & Troubleshooting

• Perform preventive maintenance and inspections
• Diagnose faults and carry out repair activities
• Troubleshoot mechanical electrical and control issues
• Minimize customer downtime and ensure system reliability

Customer Support & Training

• Provide on-site technical support and guidance
• Train customers on operation and maintenance procedures
• Respond to service calls and emergency breakdowns

Service Business Development

• Identify opportunities for: Spare parts Service contracts System upgrades and retrofits
• Recommend solutions to improve system efficiency and performance

Documentation & Reporting

• Complete service reports and maintenance records
• Provide feedback on recurring issues and product performance
• Ensure compliance with safety and company standards

Other responsibilities: as assigned or required.

Key requirements:

• Bachelors degree in Mechanical / Electrical / Mechatronics Engineering
• 15 years experience in compressor or industrial equipment service
• Strong hands-on troubleshooting and repair skills
• Knowledge of compressor operation maintenance