Product Manager, Platform and Decisioning Systems

TrustVision is entering an exciting new chapter evolving from a suite of standalone identity fraud and credit products into a powerful next-generation decisioning platform for the global banking and fintech sectors. By unifying eKYC Face Authentication Behavioral Biometrics and Vision Credit Scoring into a single cohesive ecosystem we are redefining how financial institutions operateempowering them to scale safely intelligently and at the speed of trust.

As a Product Manager / Senior Product Manager Product Architect you will be the mastermind shaping TrustVisions core platform experience. You will take on the thrilling challenge of transforming complex financial risk workflows into elegant scalable B2B SaaS solutions. By designing robust APIs smart workflow orchestrations and pioneering agentic AI solutions you will bridge deep technical architecture with intuitive user experiences for developers fraud analysts and business leaders alike.

Your success will directly accelerate our clients growth. You will drive impact by drastically reducing integration times eliminating bespoke engineering overhead and elevating the day-to-day experience for everyone interacting with our platform. Through practical AI automation and robust platform guardrails you will empower the worlds leading banks and fintechs to scale effortlessly making TrustVision the gold standard for financial decisioning.

• Platform Roadmap Ownership: Own the roadmap and execution for TrustVision Platform & Decisioning Systems across eKYC Face Authentication Behavioral Biometrics and Vision Credit Scoring.
• Product Architecture: Define how TrustVision modules APIs workflows rules users cases dashboards and decision outputs work together as one coherent platform.
• Client and Workflow Discovery: Work with banks fintechs sales solution implementation engineering data science and customer-facing teams to understand real client workflows pain points and product opportunities.
• API Configuration and Decisioning: Translate identity verification authentication fraud risk transaction monitoring and credit decisioning workflows into API behavior configuration logic rules thresholds reason codes dashboards and success metrics.
• Case Management and Operations: Design product capabilities for review queues case statuses investigation workflows reviewer actions escalation notes audit trails and operational monitoring.
• AI Workflow Automation: Identify repetitive workflows across product implementation solution sales customer success risk operations and client onboarding then design AI-assisted automations to improve speed quality consistency and scalability.
• Product Delivery: Own PRDs workflow diagrams acceptance criteria prototypes release plans rollout plans post-launch analysis and continuous improvement with cross-functional teams.
• Platform Standardization: Reduce bespoke implementation shorten time-to-launch improve operational efficiency and increase adoption across TrustVision products.

Must Have

• Product and Platform Track Record: 58 years of product management experience including at least 3 years building B2B SaaS platforms customer-facing enterprise portals developer platforms API products workflow/rules tools case management systems or enterprise dashboards.
• Fintech and Risk Domain Exposure: At least 2 years of exposure to fraud risk transaction monitoring payment risk identity risk KYC/eKYC AML authentication credit risk or adjacent banking/fintech risk domains.
• Technical and Product Architecture Fluency: Technical background through a degree or equivalent practical experience in Computer Science Engineering Information Systems Data Mathematics Statistics or a related technical field; strong ability to define platform behavior across APIs SDKs webhooks logs environments permissions audit trails integrations data flows rules cases dashboards and decision outputs.
• AI Workflow and Prototyping Capability: Practical experience using AI tools to automate real workflows and prototype AI-assisted or agentic solutions. Production engineering is not required but hands-on prototyping human-in-the-loop design verification privacy and quality judgment are expected.
• Data-Driven Ownership and Stakeholder Management: Ability to define success metrics use data to improve product outcomes and align Product Engineering Data Science Sales Solution Customer Success Compliance and leadership stakeholders.

Preferred

• Deep Domain Expertise: Experience with eKYC identity verification face authentication liveness detection behavioral biometrics fraud management transaction monitoring payment authentication credit scoring or risk decisioning.
• Advanced Platform Experience: Experience building developer portals workflow builders rules engines case management tools risk dashboards API marketplaces or decisioning platforms.
• AI Builder Experience: Experience building AI-powered internal tools copilots agents RAG/search assistants AI-assisted analytics document automation or workflow automations for product implementation operations risk compliance developer or customer-facing workflows..

Join our vibrant team and enjoy:

• Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
• Be part of a winning team with exponential growth regionally experience recruiting world-class talents
• Competitive compensation package including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies including annual leave sick leave and flexible work hours
• Convenient central district 1 office location next to a future metro station
• On-site lunch with multiple options including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities sponsored sports clubs and happy hour every Thursday
• Unlimited free coffee tea snacks and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social we live by ownership integrity and agility in execution. We believe in doing whats right whats best and whats innovative. If youre smart driven and want to make a difference in the world with the most advanced and fascinating technology come join our team. We offer the runway to truly make an impact.

Learn more about us: Experience:

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