Lab IT & Application Specialist

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

We advance science so that we all have more time with the people we love.
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

Your opportunity

• Provide IT sales proposals and follow up on the deal with sales force
• Provide on-site technical assistance to troubleshoot and rectify IT-related problems
• Configure Lab IT products to improve medical lab workflow and meet the needs of the customer
• Document all changes modifications scripts/programs created on Lab IT software
• Conduct operator applications and service training for customers and staff
• Promote and demonstrate Lab IT software to customers
• Provide progress reports on assigned projects
• Deliver service preventive maintenance and software upgrade commitments according to the planned schedule
• Source develop prepare and maintain training and literature materials
• Liaise with Regional or Global IT support to manage technical issues

Who you are

• Have a Bachelors or Masters degree in Health/Science Computer Science Computer Engineering or Information Technology disciplines
• Have hands-on knowledge of computer hardware networking operating systems databases and programming languages
• Have multinational company experience in a similar capacity

Nice to have

• Preferably with medical laboratory experience
• Marketing and business development experience will be a plus

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.