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Key Account Director


Job Location:

Hanoi - Vietnam

Salary: Not provided by the employer
Experience Required: 8-10years
Posted: 29 August 2026 (12 days ago)
Application Deadline: 26 November 2026
Vacancies: 1 Vacancy

Job Summary

ACG3785JOB
Our client who is a fast growing marketing agency in Vietnam is looking for a qualified talent to join their firm.
  • Take direct ownership of and manage relationships with a portfolio of strategic clients in the Finance and Banking sector according to the agreed account transition plan.
  • Build and maintain strong relationships with stakeholders at multiple levels from operational teams to senior leadership while effectively navigating complex organizational structures and stakeholder dynamics.
  • Act as the primary point of contact for client meetings ongoing communications and issue resolution ensuring consistently high service quality and client satisfaction.
  • Develop comprehensive Account Plans for key clients proactively identify evolving business needs and uncover opportunities to expand services within existing accounts.
  • Take direct accountability for client retention account growth and revenue performance across the assigned portfolio.
  • Lead coach and develop the Account team to strengthen overall capability and performance.
  • Collaborate closely with Planning Creative Content Event and other relevant functions to ensure high-quality and timely project execution.
  • Provide regular updates to the CEO on client status revenue performance and potential business development opportunities.

Requirements
  • At least 8 years of experience in communications or advertising agencies or in Marketing and Communications including a minimum of 3 years at Account Director Senior Account Manager or an equivalent level.
  • Proven experience directly managing and developing key accounts involving multiple levels of stakeholders.
  • Strong track record in client retention account expansion and revenue growth.
  • Demonstrated experience in managing coaching and developing Account teams.
  • Strong capabilities in client management communication presentation and negotiation. Excellent Vietnamese communication and presentation skills are required together with good conversational English.
  • Strong commercial mindset with the ability to understand client needs and translate them into opportunities for service expansion and business growth.
Preferred Qualifications
  • Experience working with clients in the Finance and Banking sector is highly preferred particularly organizations with multi-layered approval processes and complex decision-making structures.
  • An established network with Marketing Communications or Brand teams within banks is a strong advantage.
  • Good understanding of regulations related to financial and banking communications as well as personal data protection requirements.
  • Experience coordinating high-level programs executive events or external affairs activities is preferred.

Benefits
  • Competitive compensation package with performance-based incentives.
  • Full statutory Social Insurance and Health Insurance coverage together with a 13th-month salary in accordance with company policies.
  • Opportunity to work directly with major clients across multiple industries particularly leading banks and financial institutions.
  • Clear opportunities for advancement into senior management positions as the company continues to expand.
Contact: Quynh Anh Nguyen
Due to the immense number of applications only shortlisted candidates will be contacted.