Customer Service (Chinese)HLL
Ho Chi Minh City - Vietnam
Job Summary
Receive sample check TRF & sample size.
Register job no. (VNHL & BOSS no.) follow and update status daily of each order on system.
Prepare SO and send SO PI to client. Check final total fee with subcontractor.
Track the order connect with customers and notify them of the orders progress in a timely manner
Clarify unclear information of KAM program
Handle and take lead all requirement from client.
Handle internal query on order status.
Daily/Monthly/ Weekly summary for account handling Others assignments upon getting request.
Check client payment status (contract or in advance) and follow debt Handle client queries (collect info from related team)
Scan and record file.
Qualifications :
University level or higher
Good communication & Office skills
Good in English/Chinese
Remote Work :
No
Employment Type :
Full-time
About Company
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more