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Change Management Manager (CMO)

Job Location:

Hanoi - Vietnam

Salary: Not provided by the employer

Experience Required: 5-7years

Posted: 22 October 2026 (Yesterday)

Application Deadline: 19 January 2027

Vacancies: 1 Vacancy

ACG3926JOB

Our client is a leading banking company that is looking for a qualified candidate to join their firm.

1. Management Responsibilities

Define the departments overall direction objectives and working culture.
Develop and implement departmental work plans in alignment with organizational priorities.
Lead manage and develop the team to ensure effective execution and capability enhancement.
Evaluate employee performance and overall work effectiveness.
Provide recommendations regarding staffing recognition rewards and other people-related matters within the department.

2. Change Management Responsibilities

Change Planning

Provide overall direction for change management activities in alignment with the Banks strategic objectives and develop short- to medium-term plans covering a 13 year horizon.
Review and approve the scope level and key focus areas of change management programs.
Determine intervention priorities and establish overall implementation principles for change initiatives.

Change Management Planning & Coordination

Lead the development and proposal of enterprise-wide change management directions principles and approaches.
Oversee the preparation and submission of the overall change management plan including scope priorities key concepts and implementation methods.
Act as the key coordination point between the Change Management Office and SMO PMO CoE and other relevant units.
Recommend resource allocation budgets and priority levels for individual change programs in accordance with the approval process.
Provide strategic advice to and report to the Executive Management Board on the overall effectiveness of change management activities.

Implementation Management

Review and approve detailed change management content and activities to ensure consistency with the overall approved plan and direction.

Monitoring & Evaluation

Assess the overall effectiveness of transformation initiatives based on actual data and implementation results.
Report to the Executive Management Board and provide recommendations for periodic adjustments to change management plans.

Driving Innovation & Building a Transformation Culture

Establish operating mechanisms for a core network of transformation champions.
Develop frameworks and programs to promote a transformation culture and new ways of working across the organization.
Develop concepts and key messages for innovation initiative and idea-generation programs in line with the Banks overall direction at each stage.
Perform other duties as assigned by the Head of Strategy Division.

Requirements

Bachelors degree in Banking & Finance Economics Human Resources Communications Business Administration or a related field.
Strong knowledge of strategy management models change management methodologies organizational culture and change intervention solutions such as communications training and policy initiatives.
At least 6 years of experience in the Banking and Financial Services sector with professional exposure to strategy communications training human resources or project management.
At least 3 years of experience in a managerial position at Department Head level or above.
Strong communication and stakeholder engagement skills.
Excellent presentation and inspirational communication capabilities.
Strong long-term planning and strategic thinking skills.
Proven leadership and management capabilities.