Business Development & Operations Associate

Business Development & Operations Associate

Company: TOTM Labs

Location: Ho Chi Minh City Vietnam

Position: Full-Time Contract

TOTM Technologies Limited is a Singapore-listed company with a long-standing track record in trusted digital identity infrastructure. Since our incorporation in 2015 we have built our reputation on secure biometric-based digital identity solutions that help institutions verify protect and connect with the people they serve.

Building on that foundation of trust and security our innovation arm TOTM Labs is an AI-enabled venture builder developing next-generation products unlocking the value of emerging technologies. As we expand our regional footprint including our growing presence in Vietnam we are looking for people who can help us scale with the same discipline and rigor that built the group in the first place.

We are seeking a Business Development & Operations Associate to play a pivotal role in TOTM Labs Vietnam expansion. This is a dual-mandate position: on one side youll support market-entry and partnership development across frontier-tech verticals including quantum AI and blockchain/digital assets. On the other youll serve as the operational backbone of the BD function keeping the pipeline proposals and reporting running end-to-end. Youll work closely with partners stakeholders and enterprise clients as we build out our presence in the market with real ownership over how that presence takes shape.

Business Development

• Support market-entry and partnership development across emerging technology business units
• Identify qualify and help move forward new partnership and business opportunities with financial institutions enterprises and government stakeholders across Vietnam
• Coordinate with partners government stakeholders and enterprise clients opening doors and building TOTM Labs network and credibility in a new market
• Help organize and represent TOTM Labs at workshops industry events and market-positioning activities
• Research and synthesize market regulatory and competitive intelligence to sharpen our go-to-market approach
• Support the go-to-market strategy and rollout for new frontier-tech products entering the Vietnam market

BD Operations

• Own the day-to-day operations of the BD function: pipeline tracking proposal coordination meeting prep follow-ups and reporting
• Coordinate with our marketing team to prepare polished client-facing materials decks proposals briefs that reflect the caliber of a Singapore-listed group
• Keep deals moving end-to-end from first contact to signed partnership chasing down blockers and coordinating internal stakeholders
• Build reporting cadences that give leadership real-time visibility into pipeline health and deal velocity

• 35 years of business development experience
• Bachelors degree in Business Finance Economics or a related field or equivalent practical experience
• Excellent communication in Vietnamese and English written and spoken
• Comfortable working with common pipeline- and reporting-management tools (CRM/tracking systems spreadsheets presentation software) to keep a fast-moving deal flow organized
• Willingness to travel within Vietnam for partner client and government meetings
• Genuine interest in emerging tech you dont necessarily need a background in quantum AI or blockchain to thrive here but a fast-learner mindset and real comfort picking up new technical concepts quickly matters more than prior knowledge
• Versatile and resourceful: comfortable juggling several workstreams at once
• Strong organizational and execution skills (the operations backbone of the team)
• Confident polished communicator comfortable presenting to and building relationships with senior stakeholders across enterprise government and financial institutions
• Strong negotiation and relationship-management instincts with the judgment to know when to push a deal forward and when to loop in support
• Adaptable and comfortable with ambiguity this is an early-stage market-entry role where processes are still being built as we go
• Proactive detail-oriented and able to work independently

• Exposure to fintech deep-tech or government/enterprise sales
• Familiarity with Vietnams tech and regulatory landscape
• Experience supporting white-label partnerships or product launches (e.g. helping a partner or institution bring a digital asset fintech or tech product to market under their own brand)
• Existing relationships or network within financial institutions banks payment providers asset managers and similar

• Ground-floor ownership of TOTM Labs Vietnam expansion your work shapes the market entry itself not just supports it
• Direct hands-on exposure to three of the most consequential frontier-tech verticals in the world today: quantum/PQC AI and blockchain/digital assets
• The backing and credibility of a Singapore-listed group with over a decade of trusted digital identity infrastructure startup energy public-company stability
• A high degree of autonomy and ownership over your work with direct access to partners government stakeholders and enterprise clients from day one
• Real growth trajectory as an early hire on the ground floor of a fast-scaling regional business