UX Centers

bout the Job Will be requested to create and adjust training material, training enhancement, tracking , analysis , creating the required quiz and assessment before and after training. Delivering soft skills training sessions in accordance to offshore account (American) standards. More...

About the Job Responsible for delivering the required training related to inbound supervision and management knowledge Designing internal development plan for entry & middle management Responsible for designing the required courses to match the organization management challen More...

About the Job Will be requested to create and adjust training material, training enhancement, tracking , analysis , creating the required quiz and assessment before and after training. Delivering soft skills training sessions in accordance to offshore account (American) standards. More...

About the Job Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications More...

About the Job Dedicated advanced reporting Analyst will be required to handle all new onboarding and EWFM profile creation, changes, shift updates, headcount changes, within EWFM and Files The Altice and Vendor “Real Time Management Analyst” is responsible for maximizi More...

About the Job Dedicated advanced reporting Analyst will be required to handle all new onboarding and EWFM profile creation, changes, shift updates, headcount changes, within EWFM and Files The Altice and Vendor “Real Time Management Analyst” is responsible for maximizi More...

About the Job We are looking for Team Leaders who can provide not only superior customer experience but can also demonstrate operational excellence (service level, quality, productivity, policy adherence, etc. Optimize CSRs performance from both a quality and efficiency perspectiv More...

About the Job Deciding whether to lease or buy vehicles. Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict schedules. Registering and licensing all vehicles under More...

About the Job We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project . The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues. Our Ca More...

About the Job We are seeking energetic and reliable professionals to join our team as Call Center Representatives for ournew project. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues. Our Call More...

About the Job Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications More...

About the Job Understanding and respecting company policy and ensuring its implementation on the floor . Handling disputes and conflict within the employees. Submitting weekly/daily reports on the status of the call center to the HR department. Handling complaints, settling disp More...

About the Internship Job Description: Using of Social Media Tools for communication (Facebook, Twitter, YouTube, Google+, etc.) Assist with the implementation of the Strategic Development plan for communications, including newsletters (internal, external). Attend the monthly Com More...

About the Job Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications More...

About the Job Understanding and respecting company policy and ensuring its implementation on the floor . Handling disputes and conflict within the employees. Submitting weekly/daily reports on the status of the call center to the HR department. Handling complaints, settling disp More...

About the Job Set up hardware and install and configure software and drivers Maintain and repair technological equipment (e.g. routers) or peripheral devices Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.) Manage security options and More...

About the Job Evaluates performance to determine language ability. Prepares and writes daily reports including feedback of the employees with language or accent barrier Ensures the representatives meet call center quality measures Provides coaching, advice, and guidance based on More...

About the Job Receives and processes computer documents and agreements to maintain security files Collects data to analyze; provides summarizations of trends Completes other missions relating to information systems Takes advantage of education opportunities to keep job knowledge More...