Workforce Management Software Jobs in Coppell, TX

Employer: Services LLC Position: Operations Engineer III (multiple positions available)Location: Coppell TXMultiple Positions Available:Work with the ATS network to drive process stabilization standardization time studies end to end process mapping and continuous improvement for the NAST Network.Es...

Job Summary: We are seeking a proactive Workforce Management Real Time Analyst to optimize contact center performance. This role is crucial for real-time monitoring of service levels and agent productivity acting as a primary point of contact for leadership on scheduling skilling and queue health....

Job Title: Workforce Management Analyst Job Location: Coppell TX Job Type: Contract Job Description: Monitor and manage real-time call center performance including call volumes AHT staffing levels and service levels across all queues to ensure targets are met. Analyze intr...

We build. We create impact. As Salesforce Project Manager you will serve as the North America lead for Salesforce transformation initiatives and enablement. This role bridges hands-on Salesforce system knowledge with growing responsibilities in IT project coordination and business process enhancemen...