Technical Support Jobs in Coppell, TX

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.Broadridge is growing! Were looking for a Supervisor Production Maintenance to join our...

Job Summary: We are seeking a proactive Workforce Management Real Time Analyst to optimize contact center performance. This role is crucial for real-time monitoring of service levels and agent productivity acting as a primary point of contact for leadership on scheduling skilling and queue health....

Job Title: Workforce Management Analyst Job Location: Coppell TX Job Type: Contract Job Description: Monitor and manage real-time call center performance including call volumes AHT staffing levels and service levels across all queues to ensure targets are met. Analyze intr...

DescriptionJOB SUMMARYThe IT Analyst Customer Engagement Technologyis responsible forsupporting the management optimization and support of our Oracle Retail platforms with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT M...