Service Manager Jobs in Goshen, NY

Begin your Composites One Career Today!Position Overview:As a Customer Service Supervisor you will be responsible for supervising and assisting in the coordination of the overall activities of a Distribution Centers Customer Service partnership with the Customer Service Manager (CSM) responsible fo...

Job Summary: The Helpdesk Lead provides daily leadership for the Level 1 Helpdesk ensuring service level agreement (SLA) attainment operational consistency and a high-quality customer experience. This role drives performance escalation management and continuous improvement within the remote team....

Job Summary: The Helpdesk Specialist provides Level 1 technical support to a user base of approximately 2500 individuals through various channels including phone chat email and a ticketing system. The primary focus is on resolving issues at first contact ensuring service reliability and maintaining...

Job Summary: The Transition Service Delivery Manager is responsible for the end-to-end transition into service ongoing governance monthly reporting and continuous improvement of IT service delivery. This role ensures predictable performance proactive communication and SLA accountability. The manage...