Service Desk Lead Jobs in USA

DescriptionThe IT Service Desk Agent provides first-level technical support to students faculty staff and other authorized users. This position serves as a primary point of contact for technology-related questions incidents and service requests received through telephone email chat walk-in support a...

DescriptionThe IT Service Desk Agent provides first-level technical support to students faculty staff and other authorized users. This position serves as a primary point of contact for technology-related questions incidents and service requests received through telephone email chat walk-in support a...

The SMIT Service Desk RDM Tier II Team has an opening for an experienced technician to work in our Norfolk VA office. This team receives escalated issues from Tier I and provides Tier I and II technical software hardware and network problem resolution for clients by performing problem diagnosis and...

DescriptionThe IT Service Desk Agent provides first-level technical support to students faculty staff and other authorized users. This position serves as a primary point of contact for technology-related questions incidents and service requests received through telephone email chat walk-in support a...

Job Title: IT Service DeskJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *The Opportunity:As a Service Desk Technician your responsibilities encompass the collection of...

About the RoleWe are in search for a directly involved Helpdesk / Service Desk Manager to lead our IT support function and manage the full lifecycle of end-user hardware. This role owns traditional service desk operations ticketing incident and request management and end-user support while also dire...

Koniag IT Systems LLC a Koniag Government Services company is seeking an Enterprise NOC/Service Desk Manager to support KITS and our government customer Washington DC. This position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits pack...

Unissant Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise data acumen and technology know-how to achieve breakthrough results for our clients. Working collaboratively we advance missions and careers through a focus on honesty...

Join a highly collaborative client team where your technical knowledge and customer-focused approach will help healthcare professionals staff and distributors resolve technology and equipment-related issues efficiently. This Service Desk Agent will serve as a dependable first point of contact helpin...

The Tier 1 Service Desk Analyst serves as the first point of contact for users requesting technical assistance. This entry-level position provides support primarily by phone and through the organizations ticketing system.The analyst is responsible for gathering accurate information troubleshooting c...

SummaryThe Service Desk Technician I is the primary point of contact for store Teammates on Store Systems; including Point-of-Sale (POS) Phones Music Video Network Mobile Devices. The Service Desk Technician I in the IT/ Store Systems Department provides comprehensive technical support to all stores...

Brief Overview of Position:Strategic Operational Solutions (STOPSO) is seeking candidates for a Service Desk Agent role that serves as the front-line customer service connection for the organization responding to public inquiries about a wide range of Government programs and services. Your goal will...

Brief Overview of Position:Strategic Operational Solutions (STOPSO) is seeking candidates for a Contact Center Supervisor role who shall provide direction administration quality assurance leadership and day-to-day oversight of the UCC team. The supported organization could have personnel both onsite...

The Service Desk Analyst is responsible for providing high quality customer service interactions with the firms end user population via the telephone and email. They will facilitate and resolve a wide variety of requests inquiries and IT concerns with the use of their strong technical knowledge of h...

Position Purpose:The Service Desk Analyst at the company plays a crucial role in delivering exemplary customer service and technical support to our Corporate and Branch locations acting as the primary point of contact for all technical issues. Responsible for providing Tier 1-2 support this position...

Koniag IT Systems LLC a Koniag Government Services company is seeking a Service Desk Analyst to support KITS and our government customer in Washington DC. This position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits package including...

Imagine360 is seeking a Service Desk Analyst to join the team! The Tier 1 Service Desk Analyst serves as the first point of contact for employees seeking IT assistance. This role focuses on answering incoming support requests performing basic troubleshooting documenting and categorizing incidents an...

DescriptionCustomer Service Desk AssociateExperienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nations leading retailers! Boscovs is a chain of full service department stores serving the total family needs of our custom...

DEPARTMENT: Information TechnologyPOSITION: Service Desk TechnicianREPORTING TO: IT ManagerClassification: ExemptThe Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry with integrity and longevity in mind.Our Service...

Job DescriptionWe are seeking a highly motivated and detail-oriented Service Desk Senior Team Leader to oversee our service desk operations. The ideal candidate will have a proven track record of managing teams in a fast-paced environment and a deep understanding of data analysis reporting and opera...