Product Support Team Lead Jobs in Plattsburgh, NY

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

DescriptionSimply Set is part of a family-owned wholesale grower specializes in a wide range of seasonal products including annuals perennials and vegetables. We partner with major retailers supplying high-volume high quality plant material and pride ourselves on delivering exceptional customer serv...

DescriptionSimply Set is part of a family-owned wholesale grower specializes in a wide range of seasonal products including annuals perennials and vegetables. We partner with major retailers supplying high-volume high quality plant material and pride ourselves on delivering exceptional customer serv...

The primary role is to ensure Safety Quality and Production processes are being followed.Responsibilities:Participate in daily shift change meeting.Conduct Safety Quality Process and Training Audits.Process Production OrdersParticipate/Lead daily tier meetings.Address and coordinate daily manpower i...