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Youth Services Specialist


Job Location:

Norfolk, MA - USA

Hourly Salary: USD 20 - 20
Posted: 1 October 2026 (4 days ago)
Application Deadline: 29 December 2026
Vacancies: 1 Vacancy

Job Summary

Part-time
Description

ABOUT THE POSITION


YWCA South Hampton Roads is seeking a part-time Youth Services Specialist to provide direct support to children and youth residing in our shelter programs. The Specialist serves as a consistent and supportive presence for youth experiencing housing instability family crisis trauma and significant life transitions.


Working under the supervision of the Youth Services Manager the Specialist helps youth stay engaged academically build healthy routines and social-emotional skills participate in enrichment opportunities and connect with resources that support their well-being and development.


ESSENTIAL DUTIES


The essential functions include but are not limited to the following:

  • Build positive supportive relationships with children and youth residing in YWCA shelter programs through regular check-ins mentoring encouragement and age-appropriate engagement.
  • Identify youth strengths interests needs and barriers and work with youth caregivers and YWCA staff to develop individualized goals and supports.
  • Provide academic assistance including homework help literacy activities study support and connections to tutoring and other educational resources.
  • Facilitate and support enrichment activities focused on social-emotional learning life skills creativity leadership healthy relationships recreation and positive youth development.
  • Engage parents and caregivers as partners providing information and connections to resources that support their childs development and well-being.
  • Collaborate with the Youth Services Manager shelter staff case managers volunteers and community partners to coordinate services and respond to emerging youth needs.
  • Maintain timely and accurate documentation of youth participation services referrals progress and program outcomes while protecting participant confidentiality.
Requirements
  • High school diploma or GED required; some college coursework in Education Human Services Social Work Psychology Youth Development Family Studies or a related field preferred.
  • At least one year of experience working with children or youth in a shelter school after-school program recreation program childcare setting mentoring program nonprofit or similar environment preferred.
  • Relevant volunteer internship or community-based experience working with children and youth may be considered.
  • Ability to build trusting relationships with youth across varying ages backgrounds and developmental levels.
  • Understanding of positive youth development and trauma-informed practices or willingness to learn through YWCA training.
  • Strong communication relationship-building organization and problem-solving skills.
  • Ability to maintain appropriate professional boundaries and confidentiality.
  • Must successfully complete required background checks and YWCA training requirements.

SCHEDULE & COMPENSATION: This is a part-time position paying $20.00 per hour. Scheduling is based on the needs of youth residing in YWCA shelter programs and may include afternoon evening and occasional weekend hours.


PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that may be required to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position the employee may be required to:

  • Frequently communicate and interact with children youth families staff volunteers and community partners.
  • Regularly stand walk and sit for varying periods while supervising or engaging in youth activities.
  • Reach bend stoop kneel crouch or move as necessary to participate in and support age-appropriate youth activities.
  • Lift and carry program supplies equipment or other materials weighing up to 25 pounds.
  • Use computers telephones and other standard office and program-related equipment.
  • Work in an active environment that may include moderate noise and frequent interaction with children and youth.
  • Participate in indoor and outdoor activities and occasional community-based programming.

START TIMEFRAME: The position will remain open until filled. Interested applicants are requested to submit a cover letter and resume through the YWCA South Hampton Roads employment posting.


EQUAL EMPLOYMENT OPPORTUNITY (EEO) DISCLOSURE: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law.


AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS: ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations by contacting Human Resources at or .

Salary Description
$20 per hour

Required Experience:

IC


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