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Youth Outreach Coordinator
Job Location:
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
19 August 2026 (15 days ago)
Posted:
Application Deadline:
16 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary
The Youth Outreach Coordinator serves as the working lead for Keys to Changes Youth Outreach efforts serving young adults ages 1824 who are experiencing homelessness or housing instability across Maricopa County.
Working in partnership with the Regional Outreach Manager Youth Outreach Specialists and community partners the Coordinator helps organize the daily work of the Youth Outreach Team supports strong outreach practice coordinates complex cases leads youth case conferencing strengthens community partnerships and helps drive progress toward ending youth homelessness.
The Youth Outreach Coordinator continues to participate directly in outreach and maintains a smaller caseload of young adults providing housing-focused navigation advocacy and problem-solving while helping ensure the broader teams work remains coordinated human-centered data-informed and focused on measurable outcomes.
This position provides functional leadership and coordination but does not have formal supervisory authority.
Essential Functions
Youth Outreach Coordination
Serve as the working lead for daily Youth Outreach activities by helping coordinate outreach priorities field activities emerging needs and team workflows in partnership with the Regional Outreach Manager.
Staff Practice Support
Serve as a resource to Youth Outreach Specialists by supporting problem-solving sharing effective practices assisting with complex situations and helping strengthen consistent youth outreach and housing-focused approaches across the team.
Housing-Focused Problem Solving
Work with young adults Youth Outreach Specialists and community partners to identify and overcome barriers to shelter housing benefits employment education healthcare and other resources that support housing stability.
Direct Outreach and Client Services
Maintain a smaller caseload of young adults experiencing homelessness and participate in community-based outreach navigation advocacy documentation support warm hand-offs and housing-focused problem-solving.
Youth Case Conferencing
Organize and facilitate regular Youth Case Conferences with Keys to Change staff and community partners. Support collaborative problem-solving clarify next actions identify resources and help move complex cases toward resolution.
Youth-Specific Systems Coordination
Develop and maintain connections with youth-serving systems and organizations including foster care and DCS-related resources DES education employment behavioral health housing shelter benefits and other community services.
Assessment and Service Planning
Complete required coordinated entry vulnerability eligibility and program assessments in accordance with current system requirements. Work with young adults to establish clear next steps based on their needs strengths goals and available resources.
Resource Navigation and Warm Hand-Offs
Connect young adults to appropriate programs and services coordinate referrals advocate alongside clients when barriers arise and support successful transitions between providers.
Community Partnerships
Serve as a key point of coordination between Keys to Change and organizations serving young adults experiencing homelessness. Build relationships improve referral pathways identify system gaps and strengthen collaboration across youth-serving systems.
Data Quality and Outcomes
Maintain timely and accurate HMIS documentation and support the use of quantitative and qualitative data to track client progress identify barriers understand outreach trends and improve youth homelessness outcomes.
Program and Grant Coordination
Work with the Regional Outreach Manager Compliance team and other appropriate staff to support grant deliverables reporting requirements program performance measures and other contractual expectations.
Human-Centered and Youth-Responsive Practice
Provide services using trauma-informed care harm reduction progressive engagement motivational interviewing low-barrier practices and developmentally appropriate approaches that respect youth voice choice dignity and autonomy.
Safety and De-Escalation
Use sound judgment situational awareness professional boundaries and de-escalation techniques when responding to challenging or rapidly changing situations in community settings.
Continuous Improvement
Identify recurring barriers service gaps and emerging trends affecting young adults experiencing homelessness and work with the team leadership and community partners to develop and test practical solutions.
Other Duties
Perform other duties as assigned that support the goals of the Regional Outreach Team and Keys to Changes mission to create solutions to end homelessness.
Minimum Qualifications
Minimum of two years of experience in street outreach intensive navigation or case management youth services homelessness services or a related human services field.
Experience working with young adults people experiencing homelessness or populations navigating complex systems.
Experience coordinating services facilitating collaborative meetings supporting peers or colleagues or working across multiple programs or organizations preferred.
Strong knowledge of community resources and service systems within Maricopa County.
Ability to build and maintain effective relationships with young adults community partners and youth-serving organizations.
Strong problem-solving organization communication facilitation and relationship-building skills.
Ability to manage competing priorities while maintaining focus on client and program outcomes.
Ability to work effectively with young adults experiencing behavioral health substance use trauma medical family or other complex challenges.
Commitment to human-centered service equity collaboration data-informed decision-making and practical solutions that help end homelessness.
Knowledge of or willingness to develop expertise in trauma-informed care motivational interviewing harm reduction progressive engagement coordinated entry de-escalation and youth homelessness best practices.
Must possess a valid Arizona Level One Fingerprint Clearance Card.
Knowledge Skills and Abilities
Understanding of the unique developmental and systemic challenges facing transition-age youth experiencing homelessness.
Understanding of how homelessness may intersect with foster care involvement behavioral health substance use education employment family relationships exploitation and other systemic barriers.
Ability to provide functional leadership and support to colleagues without formal supervisory authority.
Ability to coordinate daily work and facilitate collaborative problem-solving across a team.
Ability to facilitate effective youth case conferencing and move discussions toward clear actions and outcomes.
Ability to coordinate across multiple organizations and systems while keeping young adults goals and housing outcomes at the center.
Ability to analyze client and program information to identify patterns barriers and opportunities for improvement.
Ability to maintain professional boundaries while developing authentic relationships with young adults and community partners.
Strong documentation reporting and recordkeeping skills.
Ability to handle confidential and sensitive information with discretion and sound judgment.
Physical and Working Conditions
Position requires substantial work in community and outdoor settings in addition to office-based responsibilities.
Must be able and willing to work outdoors in extreme heat and other inclement weather conditions.
Position requires frequent travel throughout Maricopa County.
Must possess a valid Arizona drivers license and meet organizational driving requirements.
Schedule may include early mornings evenings or other nontraditional hours based on outreach and program needs.
Ability to communicate effectively verbally and in writing. Spanish language proficiency is a plus.
Ability to use computers HMIS and other electronic recordkeeping and reporting systems.
Ability to lift and carry up to 20 pounds as necessary to perform job responsibilities.
Required Experience:
IC
About Company
Keys to Change and Key Campus are a collaborative force of 15 partner organizations with the shared outcome of ending homelessness for people everyday.
