Workplace Services Site Manager

We are seeking a dynamic professional individual with strong management skills and a background/experience of 3 years in shipping & receiving warehouse management and mail processing to join our team as Workplace Services Site Manager in our West Houston TX office. This role involves working directly with the S/R warehouse personnel maintaining accuracy of records increasing productivity & revenue. The ideal candidate must be detail-oriented with an excellent focus in customer service. IST Management Services is the fastest growing national management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Workplace Services eDiscovery and Electronic Document Management services.

Benefits Include: Medical Dental Vision STD LTD Life 401k Paid Time Off Pet Insurance and Bonus Incentives

Hourly Compensation: $20.00 - $20.00 USD per hrly (DOE)

Work Schedule: Monday - Friday 7:00 AM - 4:00 PM

Location: West Houston TX (Employee parking is provided and is free)

The responsibilities of the Workplace Services Site Manager is to work directly with the S/R warehouse personnel maintaining accuracy of records increasing productivity & revenue. Additional responsibilities include:

• Manage & ensure oversight of high volume inbound shipping/receiving activities within a warehouse environment
• Manage mail operations and maintain upkeep of equipment is fully operational
• Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
• Manage budget and controls expenses by developing new procedures to maximize productivity and to lower operating costs
• Ensures all work standards are met on a consistent basis
• Accurately prepare and distribute management reports to the client in a timely and consistent manner
• Manage train and coach employees and develops a work environment that promotes high motivation and customer satisfaction

The qualifications for the Workplace Services Site Manager must be a detailed organized and process driven person with strong leadership & mentorship skills. Additional qualifications include:

• High school diploma or equivalent (GED) required
• 2 years or more experience managing shipping/warehouse operations required
• Strong communication skills both verbally and written with customers and other employees - a must
• Excellent attendance and punctuality - a must
• Strong mentorship and management techniques to manage motivate and train employees - a must
• Focus on detail and ability to critical think through to resolve problems - a must
• Excellent knowledge of Microsoft Office (Word Excel PowerPoint etc) required

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment please let us know by informing our Talent Acquisition team at

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants regardless of disability or veteran status.