Workplace Operations Manager

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantagedomain dominance. The companys products are powered by Coherent Distributed Networks (CDN) empowering warfighters commercial air operators and border protection teams to act faster adapt rapidly and stay ahead of evolving threats.

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors including 8VC Accel and Valor Equity Partners. The company is headquartered in Los Angeles with offices in Washington D.C. San Francisco San Diego and London. For more information please visit.

Role Overview:

Were looking for an organized resourceful and highly proactive Workplace Operations Manager to own the employee experience of our Los Angeles offices.

Youll be the hands-on leader of our LA workplace: running day-to-day office operations the vendors and services that keep things moving and the programs that make it a place people want to be. Youll bring structure to a fast-moving environment anticipate what employees and teams need and build the systems and standards that let our LA workplace scale as we grow.

This is a role for someone whos just as comfortable shaping the long-term strategy for our LA workplace as they are restocking the cups in the kitchen. No task is beneath you and no problem is too big.

Youll coordinate across internal teams and external partners to keep services reliable spaces well run and stakeholders addition to daily operations youll take ownership of operational initiatives that improve the workplace such as launching new service programs tightening vendor processes or improving how information and documentation are managed.

This role could make sense for you if:

• You thrive in a fast-paced environment and enjoy keeping a busy workplace running smoothly

• Youre energized by both the big picture of the employee experience and the operational details that make it work

• You instinctively create systems documentation and processes where none exist

• Youre comfortable managing multiple vendors priorities and stakeholders at once

• You communicate clearly follow through consistently and keep people informed

• Youre curious resourceful and willing to dig into unfamiliar problems

• You enjoy scaling operations and improving the way work gets done

Responsibilities:

• Own day-to-day operations across our LA building portfolio serving as the primary point of contact for employees building management and landlords

• Manage workplace services end to end including snack and beverage programs office supplies lunch services mail and deliveries and other on-site amenities

• Source onboard and manage workplace vendors including contracts pricing service levels invoicing and performance reviews

• Plan and run events and experiences in LA from team gatherings and all-hands to leadership visits and seasonal programming

• Manage the LA workplace budget tracking spend forecasting needs and finding savings without sacrificing quality

• Partner with Facilities on maintenance repairs space moves and building issues ensuring requests are resolved quickly

• Support office expansions renovations and relocations in LA owning defined portions from planning through occupancy

• Coordinate closely with IT Security Finance People Legal and business leaders

• Maintain accurate records for leases floor plans workplace standards vendors and operational documentation

• Develop standardized documentation workflows and repeatable processes for workplace operations

• Gather employee feedback and use it to improve services spaces and programs

• Help create scalable workplace practices that can support a growing global organization

Minimum Requirements:

• 57 years of experience in workplace office management facilities operations or a related field

• Experience managing vendors and service contracts and owning a budget

• Exceptional organizational skills and attention to detail

• Strong project management instincts with the ability to juggle multiple priorities simultaneously

• A hands-on no-task-too-small attitude with the strategic judgment to know which problems deserve a system and which just need doing

• Ability to work independently identify what needs to be done and move work forward without extensive direction

• A service-oriented hospitality mindset and a genuine interest in the employee experience

• Comfortable building structure in ambiguous fast-paced environments

• Excellent written and verbal communication skills across technical and non-technical teams

• Comfort learning and administering new operational tools and systems

• Curious resourceful and proactive; you enjoy figuring things out and improving the way things are done

Why CHAOS

• Health Benefits: Medical dental and vision benefits 100% paid for by the company
• Additional benefits: 401k ( 50% company match up to 6% of pay) FSA HSA life insurance and more
• Our Perks: Free daily lunch while youre working onsite fully-stocked kitchen unlimited PTO casual dress code
• Compensation Components: Competitive base salaries generous pre-IPO stock option grants relocation assistance and (coming soon!) annual bonuses
• Team Growth: 500employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus equity and benefits. If your compensation requirements fall outside of the range we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations.

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