Workplace Operations & Facilities Lead

At Compass our mission is to help everyone find their place in the world. Founded in 2012 were revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As the Workplace Operations & Facilities Lead you will be a critical backbone for our office environmentsensuring operational excellence and high-level support for our local teams and agents. You will oversee complexfacilities issues manage vendor relationships and streamline the internal resources that allow our employees andcustomers to thrive. You are a process-oriented leader who excels at managing budgets logistics and propertymanagement communications to maintain a world-class workspace.

At Compass International Holdings You Will:

• Resolve vendor repair and maintenance facilities issues.
• Communicate directly with Property Managers and Landlords to facilitate necessary landlord-responsibility property repairs as needed.
• Manage various utility accounts and conduct quarterly reporting.
• Lead Keycard Inventory Management and provide comprehensive security support including camera data and access control systems management.
• Oversee copier/postage fleet lease services including invoicing end of lease obligations expense reporting and resolving high-level escalations.
• Provide invoice compliance through supporting purchase order creation and credit card reconciliation.
• Support maintenance of vendor data including fixed expenses and vendor contracts
• Approve punchout orders exceeding company approval threshold
• Collaborate with cross-functional and regional partners through onboarding new office leaders by conducting meet-and-greets establishing partnership workflows with National Workplace Operations training regional leaders on workplace processes and resources.
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes.
• Support vendor sourcing to ensure high-quality service and cost-effective office operations.
• Managing and maintaining up to date essential Workplace Operations resources.
• Maintain oversight and organization of documentation regarding regional nuances (including ordering approvals & tracking) and team coverage docs.
• Maintain internal team resources such as meetings notes macros training materials and team SOPs.

What Were Looking For:

• Proven experience in workplace operations facilities management or a high-level hospitality/operations role.
• Strong problem-solving and analytical skills allowing you to adapt and formulate solutions quickly for facilities issues.
• Meticulous attention to detail and highly organized especially regarding data and vendor management
• Exceptional verbal and written communication skills for partnering with regional leaders and external property managers.
• Experience working with enterprise technology and systems (such as Zendesk Salesforce or Confluence) is a plus.
• A passion for creating community and a world-class experience for our internal customers.
• Ability to work in the office during standard operating hours and lift up to 25 lbs as needed for facilities tasks
• Must be willing to travel 25%-30% of the time
• This role is 100% onsite

Compensation:

The base pay range for this position is $65000 - $81300 annually; however base pay offered may vary depending on job-related knowledge skills and experience. Bonuses and restricted stock units may be provided as part of the compensation package in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Notice for California Applicants

Los Angeles County Fair Chance Notice