Workplace Experience Ambassador

Be the Face of the Workplace Experience!

Are you a hospitality-minded people person problem solver and go-getter who knows how to make things happen Were looking for a Workplace Experience Ambassador to be the face of the workplace program and create a welcoming polished and high-touch experience for employees visitors and guests.

This is a highly visible client-facing role for someone who is tech-savvy organized proactive and comfortable taking ownership. If you see something that needs to be done you dont wait to be askedyou make it happen.

• Serve as the primary point of contact for workplace experience meetings events and employee requests

• Welcome employees visitors and guests and create a professional hospitality experience

• Coordinate meeting and event needs from start to finish

• Partner with the client and on-site facilities team to ensure spaces are ready and fully supported

• Make sure visitors are properly logged and directed

• Conduct regular floor and facility walks across a four-floor workplace

• Monitor cleanliness presentation supplies and overall workplace experience

• Coordinate with janitorial teams to ensure scheduled cleaning is completed

• Respond quickly to questions requests and issues and follow through to resolution

• Support internal and external meetings events and training activities

• Use technology and workplace systems to track requests communicate updates and support daily operations

• Build strong relationships with employees visitors vendors and service partners

• 35 years of hospitality workplace experience facilities property management operations or related experience

• A true hospitality mindset and passion for exceptional customer service

• Go-getter mentalityyou take initiative and get things done

• Tech-savvy and comfortable learning new systems devices and applications

• Strong Microsoft Office skills including Teams Excel PowerPoint Word OneNote and Outlook

• Excellent communication and professional presence

• Highly organized with strong time-management and follow-through skills

• Comfortable managing multiple priorities in a fast-paced environment

• Ability to work independently while partnering closely with the on-site facilities team

• Professional positive and confident personality

This is more than a front-desk position. You are the face of the program. Youll have the opportunity to influence how people experience the workplace every day while working closely with clients facilities service partners and employees.

If youre someone who loves hospitality technology people and making things happen we want to meet you!

Apply today!