Workplace Ambassador
Charlotte, NC - USA
Job Summary
Schedule: MondayFriday 8:00 AM 5:00 PM
Interview Process: Virtual
Were looking for an experienced Assistant Facilities Manager who thrives in a fast-paced client-facing environment. This is more than a facilities roleits an opportunity to become a trusted workplace ambassador ensuring an exceptional experience for employees vendors and stakeholders while keeping building operations running efficiently.
If youre organized tech-savvy and enjoy building relationships while managing facilities operations wed love to hear from you.
Serve as the subject matter expert for CMMS platforms with strong experience using Corrigo or similar systems.
Manage the full work order lifecycle including scheduling reporting data integrity and process improvements.
Coordinate preventive and corrective maintenance programs to maximize building performance.
Conduct facility inspections floor walks and operational assessments to maintain high workplace standards.
Partner with facility managers and key stakeholders to support daily operations and long-term planning.
Coordinate vendors monitor service quality and ensure minimal disruption to business operations.
Train vendors and team members on CMMS processes and best practices.
Manage asset records maintenance history inventory and MRO parts ordering.
Analyze maintenance data and identify opportunities to improve operational efficiency.
Deliver an outstanding workplace experience through exceptional communication and customer service.
Experience supporting commercial facilities or corporate workplace environments.
CMMS experience is required (Corrigo strongly preferred).
Strong customer service and relationship-building skills.
Comfortable working directly with executives employees vendors and clients.
Excellent organizational and multitasking abilities.
Experience coordinating maintenance activities and vendor performance.
Strong analytical and reporting skills.
Proficiency with Microsoft Office and facility management software.
Ability to prioritize multiple projects in a high-volume environment.
Professional communication skills with a polished client-focused approach.