Workforce Readiness Specialist
Southfield, MI - USA
Job Summary
Workforce Readiness Specialist
Location: Southfield MI
Job Type: Full-Time On-Site
Help Build High-Performing Teams at EPIC Health
At EPIC Health we believe that investing in our people is the fastest way to improve patient care. Were seeking a passionate and strategic Workforce Readiness Specialist to design and manage the systems that prepare employees for long-term success.
This role is responsible for creating clear career pathways developing competency and skills frameworks administering certification programs and leading Rapid Skill Acquisition (RSA) initiatives that close performance gaps and accelerate organizational readiness.
The Workforce Readiness Specialist will partner closely with Operations Clinical Leadership Human Resources Learning & Development and department leaders to ensure every employee has a defined path to grow measurable competencies to achieve and the tools necessary to succeed.
What Youll Do
Workforce Readiness & Career Development
- Design and maintain career pathways across clinical operational and corporate departments.
- Develop structured career progression frameworks that align employee growth with organizational needs.
- Create visibility into advancement opportunities and required competencies for each role.
- Partner with leaders to improve internal mobility and succession planning.
Competency & Skills Management
- Build and maintain role-specific competency models and skills matrices.
- Develop competency assessments to validate readiness for new responsibilities and career advancement.
- Identify skill gaps and recommend targeted development plans.
- Standardize workforce readiness expectations across departments.
Certification Programs
- Design launch and manage internal certification programs.
- Track employee certification progress and renewal requirements.
- Ensure certifications align with operational excellence compliance and organizational standards.
- Partner with department leaders to establish certification criteria for key roles.
Data Analytics & Continuous Improvement
- Monitor workforce readiness metrics and provide actionable reporting to leadership.
- Analyze competency trends certification completion and career progression data.
- Identify barriers to workforce development and implement improvement strategies.
- Continuously refine workforce readiness programs based on organizational performance and employee feedback.
What You Bring
Required Qualifications
- Bachelors degree in Human Resources Organizational Development Education Healthcare Administration Business or a related field (or equivalent experience).
- Experience developing workforce development learning talent management or competency programs.
- Strong understanding of career development frameworks and competency-based learning.
- Experience creating metrics dashboards and performance reporting.
- Exceptional organizational facilitation and communication skills.
Preferred Qualifications
- Experience in healthcare or other fast-paced service industries.
- Experience building certification or credentialing programs.
- Familiarity with Learning Management Systems (LMS) and competency management platforms.
- Experience supporting organizational change initiatives.
- Lean Six Sigma or continuous improvement experience preferred.
Skills & Competencies
- Strategic workforce planning
- Career development and coaching
- Competency framework design
- Instructional design principles
- Data analysis and KPI management
- Cross-functional collaboration
- Project management
- Process improvement mindset
- Strong presentation and facilitation skills
- Continuous improvement and innovation
Why Join EPIC Health
- Opportunity to directly shape and strengthen workforce development across a growing healthcare organization.
- Collaborative mission-driven culture focused on delivering exceptional patient care.
- Career growth and leadership development opportunities.
- Work closely with leaders across clinical operational and corporate teams.
- Make a meaningful impact by helping build high-performing healthcare teams.
What We Offer
- Competitive compensation
- Comprehensive Medical Dental and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off and Holiday Pay
- Professional development and ongoing training opportunities
- Supportive collaborative and team-oriented work environment
Ready to Make an Impact
If youre passionate about developing people building career pathways and creating a workforce thats prepared for the future wed love to hear from you.
Apply today and help shape the future of workforce development at EPIC Health.
Background checks are required for this role.
Required Experience:
IC
About Company
With EPIC Express Care, you can receive prompt medical attention for non-life-threatening illnesses and injuries without the long wait. Don’t let an