Workforce Pathways Professional–Survey Operations Specialist (HSC 2) DOH8928
Job Location:
Tumwater, WA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Description
Workforce Pathways Professional Survey Operations Specials (Health Service Consultant 2)
Prevention and Community Health Office of Family and Community Health Improvement
This position offers a hybrid work arrangement combining remote work with scheduled onsite work at our DOH facility in Tumwater WA approximately 1-2 days per week.
The salary range listed reflects the 2% general wage increase scheduled to take effect July 1 2026.
This position is a non-permanent project position supported by the Workforce Pathways Program funded by the US Department of Health and Human Services Centers for Disease Control and Prevention (CDC). This position is funded from August 16 2026 to August 15 2027. This recruitment is for one (1) full-time projectWorkforce Pathways Professional (HSC2) position.
Workforce Pathways Professional PRAMS Operations Team
The Workforce Pathways Program (WFP) within the Executive Office for Government and Community Affairs (OGCA) provides paid professional experience to individuals who have had limited access to public health career pathways. WFP connects lived experience community perspective and professional development opportunities to strengthen a public health workforce that reflects communities across Washington State.
This Workforce Pathways Professional placement is with the Pregnancy Risk Assessment Monitoring System (PRAMS) team in the Perinatal to Early Childhood Assessment & Reporting (PEAR) Section. PEAR provides strategic information and data that guide policies and programs serving communities across Washington. The section gathers analyzes interprets and reports data related to health status health care behaviors services and other public health priorities.
PRAMS is a population-based survey of Washingtonians who recently gave birth. The survey collects information about experiences and behaviors before during and after pregnancy to support program planning policy development and public health evaluation efforts. The PRAMS Operations Team manages all aspects of survey data collection including sampling survey mailings phone interviews data entry and response tracking.
Under the supervision of the PEAR Manager this position will learn and support PRAMS survey operations contribute to process improvement efforts and assist with updating operational and training materials.
The Opportunity
This role offers hands-on experience supporting a statewide public health data collection program that informs maternal and infant health initiatives across Washington. The Workforce Pathways Professional will gain exposure to survey operations quality improvement practices data collection processes and collaborative public health work while building professional skills in a supportive learning environment.
Key Responsibilities
Survey Operations Support
- Learn and assist with PRAMS survey data collection activities.
- Support survey mailings response tracking and data entry processes.
- Conduct phone interviews and respond to participants questions about the survey.
- Help maintain accurate operational records and documentation.
Process Improvement & Documentation
- Review and update PRAMS operations and training manuals.
- Identify opportunities to improve workflow efficiency and consistency.
- Participate in quality improvement activities to streamline survey operations.
- Help document procedures and operational best practices.
Team Collaboration & Professional Development
- Work collaboratively with PRAMS Operations Team staff and PEAR colleagues.
- Participate in team meetings trainings and project discussions.
- Build knowledge of public health data collection and maternal-child health programs.
- Contribute to a respectful inclusive and learning-focused team environment.
Why Youll Love This Role
This position provides an opportunity to contribute to meaningful public health work that supports the health of birthing individuals and families across Washington State. The selected candidate will join a collaborative and supportive team committed to mentorship learning and professional growth. This role is ideal for someone interested in gaining practical experience in public health operations survey research quality improvement and data-driven program support.
Required Qualifications
There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities.
Please ensure any relevant experience defined below is outlined in your cover letter resume and/or applicant profile.
Option 1: Three (3) years of experience in public health health services program operations or performing study survey activities.
Option 2:Bachelors degree in public health health care administration public or business administration program management or a related field AND one (1) year of experience in public health health services program operations or performing study survey activities.
AND the following experience (pertains to both options above):
- One (1) year of experience developing or improving processes and procedures to meet program performance expectations.
- Experience organizing work tracking tasks and meeting deadlines across multiple assignments
- Experience adapting to changing priorities assignments or work environments
- Experience communicating information clearly in writing and verbally to team members partners or community members
- Experience supporting or coordinating meetings outreach efforts or project activities
- Experience documenting work summarizing information or contributing to reports or presentations
- Experience working both independently and as part of a team
Preferred Qualifications
While these arent required having them can help you stand out as a candidate.
- Experience applying transferable skills from non-government settings to support public health surveillance work.
- Experience supporting the full lifecycle of population-based survey operations including assessment planning implementation monitoring and evaluation
- Experience with or training in Continuous Quality Improvement strategies for rapid improvement for example Plan-Do-Study-Act cycles Lean Six Sigma.
Employee Benefits
We offer a solid benefits package that supports you and your familys health financial security and work-life balance. Youll have access to comprehensive medical dental and vision coverage life and long-term disability insurance flexible spending and health savings accounts and retirement plans that help you plan for tomorrow while youre living today. Paid holidays vacation and sick leave help you recharge and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage. Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting.
About the Washington State Department of Health
Were nearly 2000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity Innovation and Engagement we address health disparities respond to emerging challenges and strengthen systems that support resilience. At DOH we help reduce barriers collaborate with diverse communities and champion equitable health outcomes. Were passionate people who are driven to make a difference in public health.Explore more about the Department of Health our programs and our impact byvisiting our website.
Working Conditions:
The following describes the working conditions of this position with or without reasonable accommodation.
Work Setting
- The position requires regular (1-2 days/week) in-person attendance to perform duties on-site at the Tumwater Campus. When not working on-site this position may work from home a DOH office or an alternate location.
- The position requires working in an open cubicle office setting.
- Exposure to hazards is limited to those commonly found in indoors at home or office environments. This position is sedentary working at a computer for extended periods.
- The position requires repetitive use of a computer inputting data and navigating a database creating and modifying electronic documents and using email and the internet.
Schedule:
- This position has a work schedule of 40 hours per week. Although DOH business hours are Monday to Friday 8:00 a.m. to 5:00 p.m. this positions schedule varies to meet operational needs and will regularly work some evening and weekend hours.
- The position would not normally require working in excess of 40 hours per week but if it became necessary for business needs your supervisor would notify you in advance.
Travel Requirements:
- Travel is notrequiredto perform the duties of this position; however occasional travel may be expected to attend meetings trainings or conferences.
Tools and Equipment:
- This position uses standard office furniture and equipment such as a desk office chair cell phone computer monitor(s) keyboard and mouse; and when in the office the position may also require the use of a printer phone fax machine and/or copy machine.
- Work requires software for remote work and collaboration including Microsoft Teams Sharepoint and Zoom.
- This position requires reliable access to an internet connection sufficient to perform all job duties remotely.
Customer Interactions:
- Interacts with participants for survey data collection requiring lengthy phone calls and contact with office-level managers and staff. Frequent contact with other state federal and national stakeholder organizations.
Other:
- This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
- The DOH campus is a smoke-free drug-free alcohol-free scent-neutral environment.
- This position may be required to conduct and/or participate in public health emergency preparedness and response activities.
APPLICATION DIRECTIONS:
Were committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents wont be accepted or shared with the hiring manager.
Click Apply to complete your application. Attach your resume cover letter and DD-214 (if applicable). List at least three professional references directly in your Applicant Profile or as a separate attachment including a supervisor a peer and someone youve supervised or led (if applicable).
DO NOT INCLUDE private details like your SSN or birth year personal photos transcripts certifications diplomas projects portfolios or letters of recommendation.
Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy) NGB 22 or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year
Equity Diversity and Inclusion: We regard diversity as the foundation of our strength recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color creed sex pregnancy age religion national origin marital status the presence or perception of a disability veterans status military status genetic information sexual orientation gender expression or gender identity.
Questions and Accommodations:If you have questions need assistance with the application process require an accommodation or would like to request this posting in an alternative format please contact Andrea Thieme at and reference DOH8928.
Technical Support: Reach out to NEOGOV directly at 1- for technical support and login issues.
- Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected listed or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
Required Experience:
IC
