Workforce Management Director

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Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

If this describes you then lets talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field you will find HSS an innovative supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $115000.00 - $175000.00. In addition this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors including but not limited to: scope of role level of experience education accomplishments internal equity budget and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Workforce Management Director

Hybrid - NYC

Key Responsibilities

UKG Workforce Management

• Own the overall business strategy and operational governance for UKG Time & Attendance and Scheduling.
• Serve as the primary subject matter expert for UKG workforce management functionality.
• Oversee system configuration maintenance testing upgrades and enhancements.
• Establish governance standards for UKG configuration workflows policies and business rules and pay practices.
• Partner with IT and UKG/vendor resources to troubleshoot issues and implement system improvements.
• Evaluate new UKG functionality and recommend enhancements that improve workforce management capabilities.

Time & Attendance

• Oversee processes supporting accurate employee timekeeping timecard management approvals exceptions and attendance tracking.
• Ensure time and attendance practices align with organizational policies and applicable federal state and local requirements.
• Establish controls to improve timecard accuracy and reduce payroll-impacting errors.
• Monitor trends related to missed punches exceptions overtime attendance and manager approvals.
• Partner with Payroll and HR to resolve timekeeping issues and ensure accurate payroll processing.

Scheduling

• Lead the design and administration of scheduling processes within UKG.
• Establish scheduling standards templates rules and best practices across departments and locations.
• Ensure schedules align staffing requirements with operational demand employee availability labor rules and business needs.
• Identify opportunities to improve schedule efficiency employee utilization and labor costs.
• Partner with operational leaders to address scheduling challenges and improve manager adoption.

Reporting & Analytics

• Develop and maintain workforce management reporting and partner with IT to ensure all relevant data is in the databricks where it can be used to do predictive analysis.
• Provide leadership with insights into labor utilization overtime attendance scheduling effectiveness and workforce trends.
• Establish key performance indicators and reporting standards for Time & Attendance and Scheduling.
• Use data to identify process gaps system issues compliance risks and opportunities for improvement.

Process & Continuous Improvement

• Standardize workforce management processes across the organization.
• Identify opportunities to automate manual processes and improve the employee and manager experience.
• Lead continuous improvement initiatives related to UKG functionality and workforce processes.
• Develop training documentation and support resources for managers and employees.
• Drive adoption and consistent use of UKG functionality across the organization.

Leadership & Partnership

• Lead and develop the Workforce Management/UKG team.
• Serve as the primary liaison between business stakeholders HR Payroll IT Operations and UKG.
• Manage priorities projects system enhancements and competing business requirements.
• Communicate system capabilities risks opportunities and recommendations to senior leadership.
• Build strong partnerships with managers and business leaders to ensure effective adoption of UKG processes.

Qualifications

• Bachelors degree in Business Human Resources Information Systems Operations or a related field preferred.
• 7 years of experience in Workforce Management HRIS Time & Attendance Scheduling or related functions.
• Significant experience withUKG Workforce Management particularly Time & Attendance and Scheduling.
• Demonstrated experience managing workforce management systems configurations implementations or enhancements.
• Strong understanding of timekeeping attendance scheduling overtime and workforce management practices.
• Experience partnering with Payroll HR IT and Operations.
• Strong analytical problem-solving and project management skills.
• Excellent communication and stakeholder-management skills.

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled compassionate reliable service to our community in a safe and healing environment. Consistent with this commitment Hospital for Special Surgery provides care admits and treats patients and provides all services without regard to age race color creed ethnicity religion national origin culture language physical or mental disability socioeconomic status veteran or military status marital status sex sexual orientation gender identity or expression or any other basis prohibited by federal state or local law or by accreditation standards.