Work Order Sys Administrator

The Work Order System Administrator

• Serves as the administrator of the work order management system for CRMH. Determines functionality for the system. Serves a expert consultant on the work order control system. Provides help desk support. Act as an internal consultant to staff and management supports management decision through reports and simple analyses. Supports and implements upgrades to the work order system through testing training and providing help desk support. Assists staff by extracting historical data to develop standards and assess departmental efficiencies.
• Receives work requests from hospital staff and initiates system work orders. Assigns work orders and preventive work orders to departmental staff. Dispatches work orders to appropriate staff and coordinates quality control and follow-up procedures.
• Acquires and maintains a comprehensive working knowledge of work order systems. Analyzes application needs and develops/implements a plan to maximize application functionality. Serves as an application resource to the Technology Services Group.
• Uses SQL to query data from the work order system as necessary.
• Maintains computer application files reports documentation procedure / user manuals training material etc. Participates in end user training.
• Performs and/or develops required system maintenance upgrades and system training as coordinated with Technology Services Workgroup. Coordinates and oversees system upgrades for work order systems. Recommends system enhancements.
• Maintains work order system database and enterprise standards. Coordinates inventory management data with the Materials Management department.
• Serves as internal consultant regarding work order system.
• Performs administrative support of the department including telephone communications recordkeeping processing and tracing of data and maintenance of general office equipment. Maintains work order system database and enterprise standards.

Education: Associates degree or 2 years of experience may be considered in lieu of a degree.

Experience: Minimum 1 year of business healthcare and/or maintenance experience required. Knowledge of work order systems desirable.

Licensure Certification and/or Registration: None required. Life Support: None required.

Other Minimum Qualifications: Effective communication and problem solving skills required. Must be self-initiated organized and logic oriented. Must be capable of prioritizing multiple projects and meeting deadlines. Proficiency in Microsoft Office Suite and/or data bases. Ability to learn SQL database.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

Employee pay is based on a variety of factors including qualifications credentials education and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

Recruiter Email:

For more information contact the HR Service Center at 1-.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.

For more information on E-Verify: Pay and Well-beingat Carilion Clinic