Work From Home Travel Communications Coordinator
Hartford, CT - USA
Job Summary
We are seeking a Travel Communications Coordinator to support clear timely communication throughout the travel planning process. This role is ideal for someone who enjoys working with people organizing information and making sure clients have the details they need for a smooth travel experience.
Responsibilities
Communicate with clients regarding travel plans preferences and updates
Provide clear information about itineraries reservations schedules and travel services
Assist with responding to client questions and requests
Coordinate communication with travel partners and service providers
Research travel information and provide accurate updates when needed
Assist with itinerary changes adjustments and special requests
Keep client records correspondence and travel details organized
Review travel information for accuracy before communicating updates
Follow up on outstanding requests and help keep planning timelines on track
Maintain a professional and helpful tone across email and digital communication
Requirements
Strong written and verbal communication skills
Excellent organization and attention to detail
Customer service focused and professional
Comfortable communicating through email and online platforms
Able to manage multiple conversations and priorities
Comfortable working independently in a remote environment
Reliable responsive and willing to learn
Previous travel or customer service experience is helpful but not required
Training provided
Benefits
Remote work environment
Flexible scheduling
Training and ongoing support
Access to travel industry tools and resources
Professional development opportunities
Eligibility
Applicants must be legally authorized to work in the United States United Kingdom Australia or Mexico.