Wireless Survey & Network Specialist

Network Controls and Electric Inc. has an immediate need for an experienced Wireless Survey & Fortinet Network Specialist. This role performs on-site Wi-Fi heat mapping and surveys using Ekahau designs wireless networks to support accurate quoting of new jobs and configures and maintains Fortinet FortiGate infrastructure including site-to-site IPsec VPN tunnels.

The specialist will also serve as the companys go-to resource for customer Wi-Fi connectivity issues - dispatched onsite to test analyze and resolve wireless problems for business school and other clients. The specialist will work closely with our estimating and field teams and at times will participate in installations or assist in training other technicians. Some travel may be required on a case-by-case basis. This is an hourly position with overtime potential and shift differential pay when work is required outside of the standard schedule.

Position Responsibilities

Wireless Surveys & Design:

Perform on-site Wi-Fi heat mapping and predictive surveys using the Ekahau platform (AI Pro) and compatible survey hardware

Analyze survey results to identify coverage gaps interference and performance issues at existing customer sites

Design wireless network layouts - including access point placement and channel/power planning - to support accurate quoting of new jobs

Work with estimators to translate wireless designs into scope and materials and support field teams during implementation

Participate in wireless installations and assist in training other technicians on wireless survey and installation best practices

Wireless Troubleshooting & Support:

Serve as the companys go-to specialist when business school and other customers experience Wi-Fi connectivity issues

Be dispatched onsite to test analyze and investigate reported wireless problems

Resolve issues in the field whenever possible; when issues cannot be immediately resolved document findings and report back so a corrective plan can be put in place

Wireless Platforms:

Configure support and troubleshoot enterprise wireless platforms including Fortinet FortiAP Ruckus and Aruba

Adapt to additional wireless platforms as customer needs arise

Fortinet / Network Security:

Configure and troubleshoot site-to-site IPsec VPN tunnels on Fortinet FortiGate equipment

Configure and maintain firewall policies and NAT

Assist with Fortinet SD-WAN deployments

Work within FortiManager and FortiAnalyzer environments for centralized management logging and reporting

General:

Communicate findings and job status clearly via email and company reporting systems

Interface with customers and assigned Project Managers throughout each engagement

Document survey results network configurations and as-built information

Additional responsibilities/duties as required

Knowledge Skills and Experience:

Formal Ekahau training and/or certification required (e.g. Ekahau Certified Survey Engineer - ECSE)

Demonstrated experience performing wireless heat mapping site surveys and predictive network design

Proven ability to troubleshoot complex Wi-Fi connectivity issues in enterprise and campus environments

Hands-on experience configuring Fortinet FortiGate equipment including site-to-site IPsec VPN tunnels

Experience with firewall policies and NAT; Fortinet SD-WAN FortiManager/FortiAnalyzer and FortiAP experience strongly desired

Additional industry certifications (Fortinet CompTIA CWNA etc.) preferred but not required

BDA/DAS experience a plus but not required

Proficiency with computers including Microsoft Office and web-based applications

Teamwork oriented with mentoring skills and a willingness to help others

The ability to work with all departments internally

Strong customer service and organizational skills

Valid in-state Drivers License and acceptable MVR (Motor Vehicle Report/Driving Record)

Education Requirements:

High school diploma or equivalent required. associate or Tech School degree preferred.

Physical Requirements:

This position requires regular physical activity including walking customer sites during surveys climbing ladders and lifting or carrying up to 50 pounds.

Pre-Employment screening requirements are part of our pre-hire job offer process to include background checks and drug testing.

Network Controls & Electric LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

ABOUT NETWORK CONTROLS LLC

At Network Controls we provide high-quality single-source design installation and maintenance of communication networks and technology infrastructure. Team members specialize in niche industries including office and industrial educational facilities healthcare manufacturing and the public sector (including military and quasi-government facilities). With project teams in Greenville South Carolina Columbia South Carolina and Charlotte North Carolina we serve companies and organizations throughout the Southeast. Our customers choose us because of our track record. We get the job done right on time with no hassle. Our team members are highly certified with the experience to design and install robust networks and systems for each industry we serve.

What We Offer

In addition to competitive pay stable employment and growth opportunities we offer generous benefits as part of our total compensation & rewards package.

Weekly Pay

Hourly position with overtime potential

4-day work week - Monday through Thursday 7:00a - 5:30p - giving you a 3-day weekend

Shift differential pay when work is required outside of the standard Monday-Thursday 7:00a-5:30p schedule

PTO

Paid Holidays

Training & Certification Opportunities

Cross-Training Opportunities

Employee Appreciation Events

Company Swag - Apparel hats & a variety of other items available

Medical dental vision disability voluntary life options. Eligible the first of month following date of hire.

401k Participation & Match upon meeting eligibility with 100% immediate vesting