Wire Transfer Specialist I

We do the right things right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role we invite you to apply.

Essential Functions/Responsibilities

The shift for this position is 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM depending on current staffing needs.

This role is hybrid remote work and on site at our Pictoria location.

Performs tasks to support the Wire Transfer Department such as routine data entry basic calculations file maintenance client support and other duties as assigned. Ability to multitask.

Wire Transfer Entry using bank software

Clerical Duties (i.e. filing scanning)

Performs basic wire research using Fedwire access commercial banking software and bank systems.

Fraudulent transaction research and recall using Fedwire messaging

Admin Duties (i.e. escalation of issues query writing reporting)

Document and Data Review

Ability to learn and comply with Federal Reserve Regulations

Basic knowledge of Fedwire format specifications and mapping

Ticket processing for items in Service First from internal business partners

Communication with other financial institutions using appropriate verbiage and a professional manner.

Level 1 Issue Research & Resolution

Handles internal/external telephone calls

Work with vendors to resolve system issues

Balancing & Reconciliation

May be asked to participate in special project (i.e. conversion release disaster recovery)

Other duties as assigned

Minimum Knowledge Skills and Abilities Needed to Perform Essential Functions of the Job

0-3 Years minimum experience including the following:

- Prior Banking Operations or Retail Banking experience

- Strong customer service experience including client issue resolution

Basic knowledge of appropriate banking software (i.e. Jack Henry)

Basic knowledge of Microsoft Office Word & Excel

High School Diploma or equivalent

Level of Complexity and Scope

Moderately to highly complex

Degree of Independence and Decision-Making

Works both under direct supervision of Wire Manager and independently at times.

Required Supervisory Responsibilities

None.

Physical Requirements

Occasionally lifts and carries up to 50 lbs.

Occasionally stands and walks.

Frequently sits.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act Anti-Money Laundering OFAC and Suspicious Activity reporting requirements as well as all other lending and deposit compliance requirements.

Pay Range:

$18.00/hour to $20.67/hour

Benefits

We have relevant thoughtful benefits and programs that support every aspect of our associates holistic wellbeing. Please review our Benefits Guide.

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op Intern or Student positions.

It is our policy to not discriminate against any individual in violation of federal state and local laws as it relates to age race color religion national origin sex marital status pregnancy gender identity disability sexual orientation genetic information veteran/military service or any other characteristic protected by law.

We are an E-Verify Employer.