Wellness Manager

Job Title:Wellness Manager

About SH19 SH19 is an extension of The Stovall House offering a premier racquet sports and wellness experience for members. With pickleball and padel courts recovery amenities and a growing fitness offering SH19 is designed to be a dynamic community-driven environment centered around performance connection and lifestyle. As we expand to include a curated fitness and recovery experience featuring strength equipment & training sauna and cold plunges we are seeking a leader to shape and elevate our wellness programming.

Position Overview The Wellness Manager will oversee the development launch and day-to-day operations of SH19s fitness and wellness offerings including group classes open gym access recovery sessions and personal training. This individual will be responsible for building a best-in-class program that complements our racquet sports culture and delivers an exceptional member experience.

The ideal candidate is a hands-on leader with strong operational experience a passion for fitness and wellness and a proven ability to manage teams grow programming and foster an engaged community.

Key Responsibilities

• Lead the launch and ongoing management of SH19s fitness and wellness program

• Recruit train and manage a team of personal trainers and instructors

• Oversee a diverse schedule of group fitness classes aligned with member interests

• Manage daily gym operations ensuring a seamless high-quality member experience

• Lead a personal training program including building client book pricing and performance standards

• Oversee recovery amenities (cold plunges sauna etc.) into the broader wellness experience

• Collaborate with the General Manager to align wellness programming with overall SH19 strategy and events

• Maintain high standards for cleanliness safety and equipment upkeep

• Track performance metrics including participation revenue and member engagement

• Actively engage with members to build relationships gather feedback and drive retention

• Partner with PG/PE Manager to promote wellness offerings events and new programming

Qualifications & Skills

• 35 years of experience managing a fitness facility gym or wellness program

• Proven experience leading and developing trainers and instructors

• Strong understanding of fitness programming personal training models and member engagement strategies

• Excellent leadership communication and interpersonal skills

• Highly organized with strong operational and problem-solving abilities

• Energetic professional and service-oriented with a passion for wellness and community building

• Certification in personal training or related field preferred (NASM ACE NSCA etc.)

• CPR/AED certification required (or ability to obtain)

• Flexible schedule including availability for early mornings evenings weekends and holidays

Physical Requirements

• Ability to be visibly present and mobile throughout the wellness and fitness spaces for extended periods including standing walking and light movement during classes training sessions and member engagement

• Ability to demonstrate or assist with basic fitness movements and exercises as needed to support staff and member experience

• Ability to safely lift carry push or pull fitness and recovery equipment (such as weights mats benches or portable accessories) generally up to 50 pounds

• Ability to bend squat reach and kneel in order to set up equipment maintain cleanliness standards and assist members

• Ability to work in varying environmental conditions including indoor fitness spaces and outdoor or semioutdoor areas which may involve heat humidity or fluctuating temperatures

• Ability to safely operate fitness and recovery equipment in compliance with safety protocols

Equal Opportunity Employer Oxford Exchange is an equal opportunity employer committed to fostering a diverse inclusive and people-first culture. We do not discriminate on any protected basis including disability veteran status or any other characteristic protected under applicable law.

Required Experience:

Manager