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Wellness Coordinator Front Desk Sales & Clinic Operations

The Joint Chiropractic

Job Location:

Warwick, RI - USA

Hourly Salary: $ 21 - 24

Posted: 29 August 2026 (9 days ago)

Application Deadline: 26 November 2026

Vacancies: 1 Vacancy

Job Summary

CAREER OPPORTUNITY
Wellness Coordinator
Front Desk Sales & Clinic Operations The Joint Chiropractic - Warwick RI

PAY: $21-$24/hour based on experience	SCHEDULE: Full-time 32-40 hours/week; every Saturday required; daily hours may vary
CLINIC HOURS: 10am-7pm weekdays; 10am-4pm Saturdays	START: ASAP

About the Role

This is a sales position with front-desk responsibilities not a traditional receptionist role. You will independently manage the front desk while guiding patients toward membership overcoming objections asking directly for enrollment and confidently closing the sale. We need someone naturally outgoing high-energy and confident engaging with people in person by phone and on camera.

The position is primarily based in Warwick RI. With reasonable advance notice employees may occasionally be required to assist at our Groton CT clinic approximately 45 minutes away. A flat travel allowance is provided for each Groton assignment.

Core Responsibilities

Create a welcoming patient experience and independently manage daily front-desk operations.
Lead membership sales conversations identify enrollment barriers overcome objections and ask directly for the sale and payment.
Convert new patients into recurring members by confidently presenting services pricing and care options.
Follow sales scripts accurately while delivering them in a natural confident and conversational manner.
Handle patient questions complaints membership concerns and cancellations professionally.
Answer phones schedule visits process payments maintain accurate records and open and close the clinic.
Complete approximately 50-70 outbound lead and follow-up calls per day when assigned.
Prioritize patients phone calls sales and administrative work during busy periods.
Manage patient flow identify delays and report specific concerns to clinic leadership.
Work collaboratively across shifts and take ownership of shared clinic responsibilities including completing follow-up or unfishished tasks started by another Wellness Coordinator.
Actively request Google reviews and patient referrals and deliver an experience that earns both.
Represent the clinic at occasional community events and participate in required customer-facing video reels and promotional content.

What Were Looking For

Customer service sales or teaching experience in a retail fitness wellness hospitality healthcare or other people-facing environment.
Naturally outgoing energetic and comfortable initiating conversations and approaching strangers.
Willing and able to participate in required customer-facing video reels photos and promotional content.
Comfortable asking for commitment discussing payment and responding to sales objections.
Confident communication skills and the ability to handle difficult conversations calmly.
Strong computer organizational multitasking and follow-through skills.
Comfort working independently and learning multiple systems quickly.
Maintain a polished professional business-casual appearance during every shift and clinic event.
Reliable punctual coachable accountable and available to work every Saturday.
Bilingual English/Spanish strongly preferred.

Compensation & Performance

$21-$24 per hour based on relevant experience and demonstrated ability. Employees are eligible for a 90-day performance review and future merit-based increases; reviews do not guarantee an increase. Full-time benefits include a Health Reimbursement Arrangement (HRA) paid holidays and paid time off (PTO).

Additional Information

You are applying to work with a franchisee of The Joint Chiropractic. If hired the franchisee will be your only employer.

Required Experience:

Manager

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