Website Content Specialist

Summary of Position 

The Website Content Specialist supports the planning creation publishing maintenance and continuous improvement of content across Augsburg University and Luther Seminary web properties. This shared-services position maintains accurate engaging accessible and user-centered web content by completing routine updates monitoring website performance applying basic search optimization practices and supporting digital accessibility standards. Working collaboratively with campus partners the Website Content Specialist gathers and translates department and program information into clear consistent web content that supports institutional goals brand standards and an inclusive digital experience. 

Primary Responsibilities

Web Content Management & Optimization: 

• Update revise format and publish web content including landing pages program pages and blog posts within the Content Management System (CMS).
• Apply basic Search Engine Optimization (SEO) and Answer Engine Optimization (AEO) practices including updating headings meta descriptions keywords and links.
• Review and optimize existing content based on performance data user needs and requests from campus partners.
• Maintain consistent formatting messaging and visual presentation in alignment with institutional brand standards.

Web Analytics & Performance

• Monitor website traffic user behavior search performance and engagement using Google Analytics 4 (GA4) Google Search Console and other available tools.
• Identify user trends content performance opportunities and potential drop-off points to inform website improvements.
• Use analytics and performance data to recommend and implement content updates that improve the user experience and support institutional goals.

Digital Accessibility & Compliance 

• Conduct routine accessibility reviews and scans to identify issues such as missing alternative text broken links color contrast concerns and content structure issues.
• Complete basic web content and accessibility updates in alignment with Web Content Accessibility Guidelines (WCAG) and institutional standards.
• Ensure web content and multimedia include appropriate accessibility elements including alternative text closed captioning transcripts and descriptive content.
• Participate in the Digital Accessibility Committee and support ongoing institutional accessibility initiatives.

Cross-Departmental Collaboration & Governance

• Collaborate with campus partners to gather review organize and maintain department- and program-specific web content.
• Translate departmental requests into clear user-friendly accessible and appropriately structured web content.
• Assist campus partners with CMS processes web content standards and accessibility expectations.
• Develop and maintain CMS documentation how-to guides and training resources for internal content contributors.

Additional Responsibilities

• Coordinate with external vendors providing website hosting accessibility and related web services to address website issues.
• Monitor institutional web properties to support consistent branding messaging functionality and content quality.
• Maintain website-related registrations subscriptions and institutional listings including Google Business Profile and Bing Places.
• Perform other duties as assigned by the Director.

Work Environment and Physical Demands

• Hybrid: This position offers the flexibility of working from home for day-to-day operations. However the candidate must live within a commutable distance as they are required to attend in-person meetings and on-site organizational events as needed. This is subject to change and can be up to 2-3 days a week in the office. 
• Sedentary work for long periods of time.

Qualifications :

Minimum Qualifications

• Associate degree or higher from an accredited institution in Web Development Computer Science Marketing Communications Digital Media or a related field.
• Minimum of two (2) years of relevant professional experience in website content management digital communications web development marketing or a related area.
• Experience working with website Content Management Systems (CMS) and editing or publishing web content.
• Experience using Google Analytics or other web analytics platforms to monitor website performance.
• Working knowledge of web accessibility standards and digital accessibility principles.
• Basic working knowledge of HTML and CSS.

Preferred Qualifications

• Experience with Google Analytics 4 (GA4) Google Search Console SEO/AEO practices and web accessibility standards (WCAG).
• Experience using project management tools to coordinate and track web content requests.
• Experience developing CMS documentation training materials or user guides for non-technical users.
• Experience supporting web content in higher education nonprofit or other mission-driven organizations.

Knowledge Skills Abilities

• Strong written communication editing proofreading and organizational skills.
• Ability to manage multiple priorities and collaborate effectively with technical and non-technical campus partners.
• Excellent written and verbal communication skills; 
• Ability to manage multiple projects and work well under deadlines; 
• Strong organizational skills and attention to detail; 
• Regular computer and phone use. 

Additional Information :

Application Requirements

To be considered for this position please include the following in your application:

• Resume (required)

Compensation & Benefits at Augsburg

• The compensation range is $48000 - $55000 annually DOQ. 

Augsburg University offers a competitive and comprehensive total rewards program including:

• Medical dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
• Up to 100% tuition remission for employees spouses and dependents and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid time-off including 14 paid holidays 12 sick days 2 community service days and vacation of up to 22 days per year immediately upon hire
• Employer-paid STD LTD and life insurance
• Employee Assistance Program (EAP) for all employees

Equal Opportunity Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender sexual orientation marital status gender identity race age disability religion national origin color or any other protected class.  

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race color creed religion gender age national origin familial status disability veteran status sexual orientation gender identity gender expression marital status or public assistance status or any other characteristic protected by federal state or local law. 

If you need a reasonable accommodation to complete our application process please contact our Human Resources Department at phone number: or email:

Remote Work :

No

Employment Type :

Full-time