Web Content Systems Specialist (Information Systems Analyst I, Option A)

Under general direction serves as a Web Content Systems Specialist for the Department of Innovation & Technology (DoIT) supporting the Illinois Department of Revenue (IDOR) performing specialized professional work in Web Application Development Services serving as a support resource for a system or subsystem(s) of average complexity and preparing general design detail design and program specifications task documentation.
Serves as support for scheduled and remedial maintenance to assigned websites and web applications.
Assists in the integration and configuration of web-based solutions by applying foundational scripting skills and collaborating with technical teams to ensure reliable standards-compliant applications.
Keeps abreast of new developments in the information technology field by continuing education through online training platforms meetings training sessions seminars and conferences to increase familiarity with and remain current on products vendors techniques and procedures.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Requires knowledge skill and mental development equivalent to four (4) years of college with course work in computer science or directly related field.
Requires one (1) year of professional experience in Application Services or a related Information Technology field.

Requires one (1) year of professional experience supporting configuring and maintaining dynamic public-facing websites using Adobe Experience Manager (AEM) or comparable web content management systems utilizing HTML CSS and JavaScript to support system functions and enhance digital solutions.
Requires one (1) year of professional experience supporting SharePoint Site Collections including site configuration List document library management permissions and integration with Microsoft Power Platform tools (Power Automate Power Apps Power BI and Dataverse) and the use of calculations and queries to support collaborative business solutions.
Requires one (1) year of professional experience implementing and maintaining form-based data collection solutions by creating web forms dynamic PDF forms and static PDF forms using tools including AEM Forms AEM Forms Designer (LiveCycle) and Adobe Acrobat.

One (1) year of professional experience supporting configuring and maintaining dynamic public-facing websites using Adobe Experience Manager (AEM) or comparable web content management systems utilizing HTML CSS and JavaScript to support system functions and enhance digital solutions.
One (1) year of professional experience administering SharePoint Site Collections including site configuration List document library management permissions and integration with Microsoft Power Platform tools (Power Automate Power Apps Power BI and Dataverse) and the use of calculations and queries to support collaborative business solutions.
One (1) year of professional experience implementing and maintaining form-based data collection solutions by creating web forms dynamic PDF forms and static PDF forms using tools including AEM Forms AEM Forms Designer (LiveCycle) and Adobe Acrobat.
One (1) year of professional experience applying accessibility standards (e.g. Section 508) to web applications and digital content utilizing SiteImprove or comparable accessibility compliance platforms to audit remediate and maintain compliance for public-facing websites.
One (1) year of professional experience providing support for scheduled and remedial maintenance of websites or web applications including troubleshooting performance tuning and issue resolution to ensure continuous system availability.
One (1) year of professional experience conducting comprehensive testing and quality assurance (QA) processes including unit integration and user acceptance testing followed by implementation of web solutions in alignment with detailed design specifications.
Ability to logically analyze complex data and workflows identify root causes of operational or procedural issues and assist in implementing effective data-driven solutions that align with organizational requirements.
Demonstrated adaptability and initiative in fast-paced cross-functional environments with a strong aptitude for quickly learning new technologies managing shifting priorities and contributing to team objectives under minimal supervision.
Ability to build and maintain effective working relationships with internal teams external vendors and stakeholders fostering a collaborative and solution-oriented work environment.
Demonstrated strong verbal and written communication skills with the ability to translate complex technical concepts into clear actionable information for both technical and non-technical audiences including documentation training materials and status reports.

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment with or without reasonable accommodation to be considered for this position.

Requires the ability to verify identity.
Requires employment authorization to accept permanent full-time position with the State of Illinois.
Requires the ability to pass a tax compliance and position specific agency required background check.
Requires self-disclosure of criminal history.
Requires the ability to attend seminars conferences and training to remain current on methods tools ideologies or other industry related topics relevant to job duties.
Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
Requires appropriate valid drivers license and the ability to travel in performance of duties.
Requires the ability to serve in an on-call capacity.
Requires the ability to work overtime including scheduled unscheduled short notice evenings weekends and holidays.

The conditions of employment listed are incorporated and/or related to any duties included in the position description.