Warranty Analysis Lab Supervisor

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Mission of Position:

Responsible for leading warranty return part analysis (RPA) for transfer case components supervising a small team of warranty technicians and partnering with warranty engineers to identify failure modes recommend corrective actions and communicate findings through clear analysis reports to internal engineering teams and customers.

Key Responsibilities:

• Lead end-to-end warranty return part analysis for transfer case assemblies and components including teardown inspection and documentation.
• Determine and document failure modes and potential root causes using structured problem-solving methods (e.g. 8D 5-Why Ishikawa).
• Supervise coach and prioritize daily work for 34 warranty technicians; ensure quality productivity and adherence to standard work.
• Coordinate closely with warranty engineers design engineers manufacturing supplier quality and test teams to align on analysis approach findings and next steps.
• Develop and deliver clear part return analysis reports (including photos measurements observations and conclusions) for engineering review and customer communication.
• Maintain traceability of parts and data: sample identification chain of custody test/measurement records and report revision control.
• Support containment corrective actions and verification activities by providing evidence hypotheses and follow-up analysis.
• Drive continuous improvement of lab methods fixtures measurement techniques and turnaround time; apply Lean/Six Sigma tools where appropriate.
• Ensure compliance with safety requirements 5S standards and proper handling/disposal of fluids chemicals and scrap.
• Maintain a clean organized and safe work environment and ensure team adherence to housekeeping and safety expectations.

Requirements and Qualifications:

• Bachelors degree in Engineering (Mechanical Manufacturing Materials or Electrical).
• 5 years of relevant experience in warranty analysis failure analysis quality engineering product engineering or automotive driveline systems.
• Demonstrated experience supervising or leading technicians or lab/shop personnel (direct or indirect leadership) lab/shop personnel (direct or indirect leadership).
• Working knowledge of mechanical inspection methods (e.g. visual inspection dimensional measurement surface wear evaluation) and documentation best practices.
• Ability to write clear technical reports and present findings to engineers and customers.
• Proficiency with common office tools (e.g. Excel PowerPoint Word) and basic data analysis.
• Ability to write clear technical reports and present findings to engineers and customers.
• Proficiency with common office tools (e.g. Excel PowerPoint Word) and basic data analysis.
• Working knowledge of mechanical inspection methods (e.g. visual inspection dimensional measurement surface wear evaluation) and documentation best practices

Magna Standards:

• Practice and maintain integrity while following Magnas Charter and Constitution.
• Follow Magnas Code of Conduct and Ethics and related compliance policies.
• Supports and adheres to policies procedures and operational guidelines related to established quality management system (IATF 16949).
• Drive the development of new technologies to improve quality efficiency and reduce cost.
• Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
• Health & Safety responsibilities:
  • Understand applicable Environmental Health & Safety policies and procedures in the workplace.
  • Report unsafe conditions immediately.
  • Report injuries accidents illnesses near misses property damage immediately.
  • Follow safety rules.
  • Comply with requirements for the use or operation of machines or equipment.
  • Comply with Personal Protective Equipment (PPE) requirements.
• Create a positive work environment by demonstrating and sharing functional/technical knowledge.
• Develop and maintain a responsive and cooperative working relationship with internal and external customers.
• Treat everyone with dignity trust and respect.
• Complete additional duties and responsibilities as assigned.
• Comply with Magnas information and data protection policies.

The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties responsibilities or requirements.

This job description reflects the core elements of a position. There may be additional requirements based on local laws and regulations which could be attached as an addendum.

Work Environment:

Office environment; Work is performed in a lab and/or shop environment and may include exposure to oils/fluids solvents and metal components. Role requires consistent use of required personal protective equipment (PPE) and adherence to all safety procedures. Ability to lift and move components and fixtures (with assistance or lifting devices as required) and stand for extended periods may be required.

At Magna we believe that a diverse workforce is critical to our success. Thats why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications and in consideration of job requirements regardless of in particular color ancestry religion gender origin sexual orientation age citizenship marital status disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair consistent and efficient recruitment process we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process feel free to contact our Talent Attraction team.