Warehouse & Shipping Clerk
Milwaukee, WI - USA
Job Summary
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe responsible and sustainable way. We sit at the heart of the supply chain partnering with producers and customers to source make and deliver products that are vital for living. By providing customers with lifes essentials we enable businesses to grow communities to prosper and consumers to live well.
This position is in our Food Enterprise where we are committed to serving food manufacturers food service customers and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry beef egg alternative protein salt oils starches sweeteners cocoa and chocolate.
The Warehouse & Shipping Clerk proactively monitors and communicates delivery status of shipments to sales customers carriers and other stakeholders. You will also be responsible for collecting and organizing data for company reporting including metrics and service failures for management analysis.
- Field inbound calls from customers and carriers assess information and take appropriate actions to include providing relevant details to stakeholders.
- Monitor pick-ups and deliveries communicate delays and reasons to sales and carriers handle returns diversions and order changes.
- Use defined procedures to respond and resolve routine logistics issues to provide the best value for the customer and the carrier.
- Compile documentation of service incidents to be presented to the management for resolution
- You will work under general supervision and independently solve moderately complex clerical administrative technical or customer support issues while referring more complex problems to a higher-level staff.
- Inventory checks and scheduling inbound calls.
- Other duties as assigned
- High school diploma secondary education level or equivalent
- Confirmed ability to be a team player and perform in a fast-paced environment including sound prioritization sense of urgency and multitasking
- Excellent written verbal and interpersonal communication skills
- Demonstrated strong client and customer focus
- Minimum of two years of related work experience
- Other minimum qualifications may apply
- Bachelors degree in Business Supply Chain or related area.
- Minimum of two years of customer service experience
- SAP Required
Location: Milwaukee WI
Schedule: Monday to friday 8:00am-4:30pm Onsite
Posting type: Internal & External
Relocation assistance is not provided for this role
The business will not sponsor applicants for work visas for this position
At Cargill we put people first. As part of your overall rewards we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer including Disability/Vet
Required Experience:
IC
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.