VTC Server Administrator
Arlington, TX - USA
Job Summary
Title: VTC Server Administrator
Location: Pentagon DC
Clearance required: Secret Clearance
Certification: CompTIA SEC or CCNA
A Video Teleconferencing (VTC) Server Administrator configures maintains and troubleshoots enterprise audio-visual and video streaming infrastructure. They ensure high availability for virtual meetings apply security compliance patches and provide Tier II/III technical support for hardware like codecs multipoint control units (MCUs) and UC managers.
Core Responsibilities
- System Management: Deploy patch and monitor enterprise VTC and VoIP systems ensuring seamless performance and uptime.
- Incident Troubleshooting: Diagnose and resolve connectivity audio and video issues minimizing downtime for daily operations.
- User Support & White-Glove Service: Assist VIPs and leadership with conference setups active meeting monitoring and equipment orientation.
- Security & Compliance: Enforce organizational IA policies by performing vulnerability scans and applying cybersecurity compliance configurations (e.g. DISA STIGs). Risk Management Framework experience preferred.
- Infrastructure & Upgrades: Manage hardware lifecycles recommend technology refreshes and maintain updated network and capability diagrams.
Required Qualifications & Skills
- Experience: 3 to 5 years of hands-on VTC or systems administration experience.
- Technical Proficiency: Deep understanding of Cisco Polycom or similar AV/VTC codecs and infrastructure Session Initiation Protocol (SIP) and control tools like Cisco TelePresence Management Suite (TMS).
- Security Clearances: Requires Minimum Active DoD Secret clearance
- Certifications: DoD 8570 compliance (such as CompTIA Security or CCNA)
Required Experience:
Unclear Seniority
About Company
Unlock your business potential with ComQsoft's 25+ years of IT expertise. We deliver tailored solutions - Cloud, Data & AI, & Cybersecurity.