VP of Operations

The ultimate Swiss Army knife leader. Fight fires. Help us grow. Optimize everything. Work directly with our founders and department heads to eliminate bottlenecks solve the companys hardest problems and build an AI-native operating system that makes every team dramatically more effective.

Everyone is talking about agentic AI. One problem: but nobody is handing the keys to an agent that still guesses. One hallucination in a 20-step workflow and everything breaks.

The real bottleneck isnt the model. Its deterministic answers. Deterministic answers require an enterprise knowledge vault. Weve spent the last eight years building exactly that.

Now were building the rest of the stack.

This is one of the most important leadership hires well make.

Youll work directly with our founders to make Shelf faster smarter leaner and more effective. Youll challenge how we work bring the best ideas from outside the company and continuously improve how the business operates.

Your job is simple: make Shelf better every month.

• Build an AI-Native Operating System Own how Shelf leverages AI across every function. Continuously evaluate the latest tools agents workflows and platforms then implement the ones that make us faster smarter and more efficient. If theres a better way to operate youll find it first.
• Optimize Everything Continuously improve how Shelf operates. Eliminate manual work redesign workflows improve internal tooling negotiate better vendor relationships and make every team faster and more effective.
• Be the GTM Partner Partner closely with Sales and Marketing on funnel analytics pipeline health RevOps Marketing Ops campaign performance territory planning pricing strategy and the operational engine behind growth.
• Own Everything In Between Jump into whatever the business needs most. Sales Ops RevOps Marketing Ops People Ops recruiting legal vendor negotiations operational projects or the next fire that needs putting out.

• Experience 16 years building and scaling high-growth technology startups ideally from Seed through Series B/C as a founder COO Chief of Staff VP of Operations strategy leader or senior operator.
• Growth & Analytics Guru You naturally think in dashboards funnels KPIs unit economics experimentation and first principles. You know how to turn messy data into clear business decisions and operational improvements.
• AI & Systems Guru Youre obsessed with building AI-native companies. Claude Claude Code Codex ChatGPT n8n Salesforce HubSpot Attio Clay Rippling Ramp Tabs Snowflake Fivetran SQL Sigma Hex Python and whatever comes next are already part of your toolkit. Youre constantly evaluating whats new and asking Should Shelf be using this
• Exceptional Leader You raise the bar for everyone around you. Youre comfortable holding leaders accountable influencing without authority making difficult decisions and driving cross-functional execution. You create alignment build trust and make teams better.

• Build the Future of Enterprise AI Help define how AI-native companies will operate over the next decade.
• Industry Leader Weve spent the last eight years becoming a leader in enterprise AI knowledge. Now were building the next chapter.
• Backed by World-Class Investors Join a company supported by leading investors and trusted by many of the worlds largest enterprises.
• Accelerate Your Career Youll wear more hats own more projects and gain more exposure in a year than most people get in several. There are very few places where youll learn this much this quickly.

• Compensation $260000$300000 base salary very meaningful equity
• Flexible PTO
• Medical Dental & Vision Comprehensive health coverage